Health Information Act

Consolidated act
Citation
S.N.W.T. 2014, c.2
Source
Unofficial consolidation PDF (justice.gov.nt.ca)

This is an unofficial reading copy parsed from the Department of Justice consolidation PDF above — itself an office consolidation, not an official statement of the law. The authoritative text is in the Revised Statutes of the Northwest Territories, 1988 and the annual Statutes volumes.

Cites
Cited by
Contents
1. Definitions 2. Purpose 3. Government bound 4. Scope of Act 5. Conflict or inconsistency 6. Application 7. Custodians: persons responsible 8. Standards, policies and procedures required 9. Agents: authorization 10. Compliance with Act and regulations 11. Compliance required: standards, policies and procedures 12. Designated contact person 13. Definitions 14. Interpretation: knowledge- able consent 15. Elements of consent 16. Consent: express or implied 17. Implied consent 18. Information for health service: implied consent 19. Sections 35 and 37: implied consent 20. Form of express consent 21. Reliance on record of consent 22. Definition: "condition" 23. Duty to give notice if disclosure limited 24. Withdrawal of consent 25. Exercise of rights by other persons 26. Duty of substitute decision maker 27. Custodian required to comply 28. Restriction: non-identifying information 29. Collection: general 30. Collection from other source 31. Duty to provide information 32. Prohibition: personal health number 33. Recording device 34. Use: general 35. Use by custodian 36. Transfor- mation of information 37. Additional uses by public custodian 38. Disclosure: general 39. Duty of custodian 40. Definition: "recipient" 41. Disclosure to individual 42. Disclosure to IPC 43. Disclosure to custodian 44. Disclosure for health service 45. Disclosure for contact purposes 46. Disclosure about patient 47. Definition: "relative" 48. Disclosure: health services 49. Disclosure: disciplinary proceedings 50. Disclosure: proceedings 51. Disclosure to correctional facility 52. Disclosure to other facilities 53. Disclosure: audit, legal services, risk management 54. Disclosure to potential successor 55. Disclosure to successor 56. Disclosure: prevention of fraud, abuse, offence 57. Disclosure: law enforcement 58. Disclosure: prevention of harm 59. Disclosure for consultation 60. Disclosure to government: health programs and services 61. Disclosure to prescribed person or organization 62. Disclosure to Department 63. Electronic health information system 64. Information for registry 65. Prescription monitoring program 66. Other public health authority 67. Application 68. Research ethics committee 69. Role: research ethics 70. Prohibition: research 71. Prohibition: collection and 72. Application to research ethics committee 73. Factors for assessment 74. Notice required 75. Prohibition: request for disclosure 76. Disclosure of information for research purposes 77. Requirements for disclosure: research 78. Disclosure: approval by extra- territorial research ethics 79. Requirement for express consent 80. Disclosure agreement: requirements 81. Requirements 82. Seeking express consent 83. No further disclosure 84. Requirement to maintain disclosure information 85. Measures for protection of information 86. Protection of records 87. Duty to give notice 88. Accuracy of information 89. Definition: "prescribed custodian" 90. Definition: "applicant" 91. Disclosure without formal request 92. Correction without written request 93. Duty of custodian: identity of applicant 94. Right of access 95. Fees and disbursements 96. Access request 97. Duty to assist applicant 98. Refusal to confirm or deny existence of record 99. Request for copy of record 100. Prejudice to security 101. Response to access request 102. Deemed refusal 103. Duty to give copy within 30 days 104. Further information required 105. Suspension of time limit if review by IPC 106. Extension of time limit for responding 107. Suspension of time limit if review by IPC 108. Transfer of access request 109. Duties of receiving custodian 110. Invasion of privacy 111. Definitions 112. Disclosure prohibited by Act 113. Disclosure harmful to applicant 114. Information provided in confidence 115. Privilege 116. Law enforcement matter 117. Executive 118. Disclosure of advice from officials 119. Correction request 120. Response to correction request 121. Deemed refusal 122. Further information required 123. Extension of time limit for compliance 124. Suspension of time limit if review by IPC 125. Grounds for refusal 126. Definition: "statement of disagreement" 127. Duty of custodian: statement of disagreement 128. Duty to forward correction 129. Request for authorization to disregard access request 130. Review of request 131. Authorization to disregard access request 132. Request for extension of time limit: access request 133. Review of request 134. Request for review: collection, use and disclosure 135. Review by IPC 136. Alternative dispute resolution 137. Review initiated by IPC 138. Alternative dispute resolution 139. IPC report 140. Requirement to give copy of report 141. Request for review: access request 142. Requirement and timing 143. Review by IPC 144. Alternative dispute resolution 145. Onus: review relating to access request 146. IPC report 147. Requirement to give copy of report 148. Rules 149. Time limit for review 150. Review conducted in private 151. Represent- ations in review under section 130 152. Evidence 153. Powers of IPC 154. Additional powers of IPC 155. Evidence from alternative dispute resolution process 156. Custodian’s decision: IPC recommenda- tions 157. Notice of decision 158. Requirement to comply with decision 159. Appeal by individual of IPC finding: collection, use and disclosure 160. Appeal by individual of decision by custodian 161. Appeal by IPC of decision by custodian 162. Determination by Supreme Court on appeal 163. Requirement to give evidence 164. Precautions to avoid disclosure 165. Disclosure of information relating to offence 166. Onus: appeal relating to access request 167. Order of Supreme Court 168. Information and Privacy Commissioner 169. Special IPC 170. Oath 171. Information and Privacy Commissioner employees 172. Delegation by IPC 173. Annual report 174. General powers 175. Privacy impact assessments 176. Coordination with other jurisdictions 177. Duty to maintain register 178. Duty of confiden- tiality: IPC 179. Non- compellability 180. Immunity from liability 181. Immunity from liability: IPC 182. Immunity from liability: 183. Prohibition against penalizing 184. Notice: methods 185. Prohibition: collection, use and disclosure 186. Prohibition: obstruction 187. Prohibition: alteration, 188. Prohibition: false 189. Prohibition: commercial purpose 190. General prohibition 191. Immunity from prosecution 192. Offence and punishment 193. Officers of corporation 194. Limitation period 195. Regulations 196. Use or disclosure of information 197. Proceeding commenced under Access to Information and Protection of Privacy Act 198. Access to Information and Protection of Privacy 199. Act Elections and Plebiscites Act 200. Electronic Transactions Act 201. Guardianship and Trusteeship Act 202. 202 203. Maintenance Orders Enforcement Act 204. Mental Health Act 205. Public Health Act 39. Inconsistency or conflict 206. Vital Statistics Act 96. Inconsistency or conflict 207. Workers’ Compensation Act 208. Coming into force
Regulations
Health Information RegulationsResearch Ethics Committee Designation Order

The Commissioner of the Northwest Territories, by and with the advice and consent of the Legislative Assembly, enacts as follows:

PART 1 INTERPRETATION AND APPLICATION

Definitions

1.

(1) In this Act,

"access request" means a request under subsection 96(1) by an individual for access to a record containing personal health information about him or her; (demande d’accès)

"Act" means an Act of the Northwest Territories except where used in the context of an Act of Canada; (loi)

"agent", except in paragraphs 25(1)(g) and 115(b) and (c), subsection 151(6) and section 193, means a person or organization listed in subsection 9(2) that is authorized by subsection 9(1) to act as an agent; (mandataire)

"collect", in relation to information, means to acquire, gather, obtain or receive information; (recueillir)

"contact person" means a contact person designated under subsection 12(1), or the health information custodian, if he or she is a natural person and acts as his or her own contact person; (personne-ressource)

"correction request" means a request under subsection 119(1) by an individual for correction of a record containing personal health information about him or her; (demande de correction)

"Department" means the Department of Health and Social Services; (ministère)

"disclose", in relation to information, means to release information or make information available in any manner, including verbally or visually, to a person or organization; (divulguer)

"electronic" includes created, recorded, transmitted or stored in digital form or in other intangible form by electronic, magnetic, optical or other similar means; (électronique) "electronic signature" means electronic information

(a) that a person creates or adopts in order to sign a record, and

(b) that is in, attached to or associated with the record referred to in paragraph (a); (signature électronique)

"extra-territorial research ethics committee" means a body, recognized by or established pursuant to the legislation of a jurisdiction other than the Northwest Territories, that

(a) reviews and approves proposals for research that would include the collection or use of personal health information, and

(b) takes into consideration, during its review of research proposals, the protection of the privacy interests of individuals whose personal health information would be collected or used in the context of proposed research; (comité d’éthique de la recherche extraterritorial)

"health information custodian" means

(a) the Department,

(b) a medical practitioner, other than a medical practitioner acting as an agent of a health information custodian,

(c) a pharmacist as defined in subsection 1(1) of the Pharmacy Act, other than a pharmacist acting as an agent of a health information custodian,

(d) a prescribed organization responsible under the Hospital Insurance and Health and Social Services Administration Act for the management, control and operation of one or more facilities from which health services are provided, or

(e) a prescribed person or class of persons, or a prescribed organization other than an organization prescribed as a health information custodian under paragraph (d); (dépositaire de renseignements sur la santé)

"health service"

(a) includes

(i) an observation, examination, assessment, service or procedure in relation to an individual, or the care of an individual, that is carried out, provided or undertaken for one of the following health-related purposes:

(A) protection, promotion or maintenance of health,

(B) prevention of conditions adverse to health,

(C) testing or examining of a body part or substance,

(D) diagnosis,

(E) treatment,

(F) rehabilitation,

(G) care for the health needs of the ill, injured, disabled or dying,

(ii) an ambulance service,

(iii) a service provided by a pharmacist or under the direction or supervision of a pharmacist, and

(iv) a prescribed health service, and

(b) does not include a service prescribed not to be a health service; (service de santé)

"health service provider" means

(a) subject to the regulations, a person or organization that provides a health service, or

(b) an organization that is prescribed as a health service provider for a specified purpose; (fournisseur de services de santé)

"individual" means a natural person, whether living or deceased, unless the context indicates otherwise; (individu)

"Information and Privacy Commissioner", "IPC", means the Information and Privacy Commissioner referred to in section 168; (commissaire à l’information et à la protection de la vie privée)

"information manager" means a person or organization that provides one or more of the following services for a health information custodian:

(a) the processing, storage, retrieval or disposal of personal health information,

(b) the transforming of personal health information, including the transforming of personal health information to create or produce non-identifying information,

(c) information management services, information system services or information technology services; (gestionnaire d’information)

"law enforcement" includes

(a) policing, including criminal intelligence operations,

(b) investigations that lead or could lead to the imposition of a penalty or sanction, and

(c) proceedings that lead or could lead to the imposition of a penalty or sanction; (exécution de la loi)

"organization" includes a government, department, agency, board, committee and panel; (organisation)

"personal health information" means the following information in any form that identifies an individual, or in respect of which it is reasonably foreseeable in the circumstances that the information could be used, either alone or with other information, to identify an individual:

(a) information about the health and health care history of an individual,

(b) information respecting health services provided to an individual,

(c) information about eligibility or registration of an individual for a health service or related product or benefit,

(d) information about the payment for a health service for an individual,

(e) information collected in the course of providing a health service to an individual or information that is collected incidentally to the provision of a health service to an individual, including the individual’s name and contact information,

(f) a personal health number, other identifying number, symbol, or other particular assigned to an individual in respect of health services or health information,

(g) prescribed information about a health service provider that provides a health service to an individual,

(h) information respecting the donation by an individual of a body part or bodily substance,

(i) information prescribed as personal health information; (renseignements personnels sur la santé)

"privacy impact assessment", in respect of an information system or communication technology, means an assessment describing how the privacy of individuals whose personal health information would be collected, used or disclosed would be affected by the system or technology; (évaluation des répercussions sur la vie privée) "public custodian" means

(a) the Department, or

(b) a board or other organization that is established by or under an Act and prescribed as a health information custodian under paragraph (d) of the definition "health information custodian"; (dépositaire public)

"record"

(a) means

(i) a record of information in any form that is made and stored in any manner, such as a written record, electronic record, hand written or electronic note, audio visual recording, drawing, book, prescription, patient chart, photograph or x-ray or other diagnostic image, or

(ii) to make a record referred to in subparagraph (i), and

(b) does not mean a computer program, an electronic health information system or another mechanism that creates a record; (document)

"regulation" means a regulation of the Northwest Territories except where used in the context of a regulation of Canada; (règlement)

"research"

(a) means a scientific study or systematic investigation, conducted to

(i) discover new facts or information, or new applications of existing facts or information, or

(ii) test or evaluate the results of existing research, and

(b) does not mean a use of information for a purpose referred to in paragraphs 35(a) to

(e) or (g) to (j), or section 37; (recherche)

"research ethics committee" means a research ethics committee designated by the Minister under section 68 or a research ethics committee established by the regulations; (Comité d’éthique de la recherche)

"researcher" means a person or organization, including a health information custodian, that collects or uses, or wishes to collect or to use, personal health information for research purposes; (chercheur)

"substitute decision maker" means a person referred to in paragraphs 25(1)(c) to (i) who acts on behalf of an individual; (subrogé)

"use", in relation to information, means to handle, deal with or apply information for a purpose, including to reproduce or transform it, but does not mean to collect or disclose information. (utiliser)

Assisting in the provision of health service

(2) For the purposes of this Act, a reference to assisting in the provision of a health service includes administrative services such as

(a) determining or verifying eligibility for a health service;

(b) registration in relation to a health service;

(c) billing or paying for a health service; and

(d) arranging transportation or accommodation in respect of access to a health service.

Reference to "individual"

(3) Where a provision of this Act relates to the exercise of a right or power conferred on an individual whose personal health information is at issue, including the exercise of any authority of an individual in respect of the collection, use or disclosure of personal health information, a reference to the individual means the person entitled under section 25 to exercise the right or power, except where the context indicates that the particular reference does not apply in respect of a substitute decision maker.

Non- identifying health

(4) Nothing in this Act shall be construed so as to prevent a health information custodian from collecting, using or disclosing non-identifying information. SNWT 2015,c.14,s.27.

Purpose

2.

The purpose of this Act is to govern the collection, use, disclosure and protection of personal health information in a manner that recognizes both the right of individuals to access and protect their personal health information and the need of health information custodians to collect, use and disclose personal health information to support, manage and provide health care.

Government bound

3.

This Act binds the Government of the Northwest Territories.

Scope of Act

4.

(1) This Act applies to all records containing personal health information that are in the custody or under the control of a health information custodian, except the following:

(a) a record referred to in subsection 71(1) of the Child and Family Services Act or any other record relating to the administration of that Act;

(b) a record in the Adoption Registry established under section 50 of the Adoption Act or any other record relating to the administration of that Act;

(c) a record made in respect of the licensing or review of conduct of a health care practitioner under an Act;

(d) a record containing personal health information about an employee or agent of the custodian that is not made or maintained primarily for the purpose of providing or assisting in the provision of a health service to the employee or agent;

(e) a record exempted by the regulations.

Exceptions

(2) This Act

(a) does not limit the information otherwise available by law to a party to legal proceedings;

(b) does not affect the power of any court or tribunal to compel a witness to testify or to compel the production of documents;

(c) does not affect the law of evidence;

(d) does not prohibit the transfer, storage or destruction of any record in accordance with an enactment, unless regulations made under this Act in respect of the transfer, storage or destruction of records containing personal health information are inconsistent with, or in conflict with, a provision of the enactment, and the regulations made under this Act specify that they, or a provision of them, prevail; and

(e) does not prohibit the transfer, storage or destruction of any record in accordance with an Act or regulation of Canada.

Conflict or inconsistency

5.

(1) If a provision of this Act is inconsistent with or in conflict with a provision of another Act, the provision of this Act prevails unless the other Act expressly provides that it, or a provision of it, prevails notwithstanding this Act.

Access to Information and Protection of Privacy Act

(2) This Act applies notwithstanding section 4 of the Access to Information and Protection of Privacy Act.

Right of access

(3) This Act does not limit a person’s right of access under section 5 of the Access to Information and Protection of Privacy Act to a record containing personal health information to which this Act applies if the information to which this Act applies can reasonably be severed from the record.

Electronic Transactions Act

(4) Subsection (1) does not apply so as to limit the application of the Electronic Transactions Act.

Application

6.

(1) This section only applies to a request made to a public custodian.

Access request and Access to Information and Protection of Privacy Act

(2) If an access request includes a request for access to a record containing information to which the Access to Information and Protection of Privacy Act applies, the part of the request that relates to that information is deemed to be a request under section 6 of the Access to Information and Protection of Privacy Act and that Act applies in respect of that part of the request as if it had been made under section 6 of that Act.

Correction request and Access to Information and Protection of Privacy Act

(3) If a correction request includes a request to correct information in a record to which the Access to Information and Protection of Privacy Act applies, the part of the request that relates to that information is deemed to be a request under section 45 of the Access to Information and Protection of Privacy Act and that Act applies in respect of that part of the request as if it had been made under section 45 of that Act.

PART 2

ROLES AND RESPONSIBILITIES

Health Information Custodians

Custodians: persons responsible

7.

The following persons are responsible under this Act and the regulations for the exercise of powers and performance of duties and other functions of health information custodians that are not natural persons:

(a) the Deputy Minister of the Department on behalf of the Department;

(b) a prescribed person or class of persons on behalf of a person, class of persons or organization prescribed as a health information custodian.

Standards, policies and procedures required

8.

(1) A health information custodian shall establish or adopt standards, policies and procedures to implement the requirements of this Act and the regulations, including the requirements under sections 85 to 88.

Duty to give copy to Department

(2) A health information custodian shall, at the request of the Department, give the Department a copy of the standards, policies and procedures established or adopted under subsection (1).

Compliance required: standards, policies and procedures

(3) A health information custodian shall comply with standards, policies and procedures established or adopted under subsection (1).

Agents

Agents: authorization

9.

(1) A person or organization listed in subsection (2) may act as an agent for or on behalf of a health information custodian in respect of the powers, duties and functions of the custodian under this Act relating to the collection, use, disclosure, management, retention or disposition of personal health information, if

(a) the custodian is permitted or required to collect, use, disclose, manage, retain or dispose of the information; and

(b) the collection, use, disclosure, management, retention or disposition of the information is in the course of the exercise of assigned powers or the performance of assigned duties or functions of the person or organization for the custodian.

List of eligible agents

(2) Each of the following persons and organizations may act as an agent for or on behalf of a health information custodian if authorized by subsection (1) to do so:

(a) an employee of the custodian;

(b) a person who performs a service for the custodian as an appointee, volunteer, student or under a contract or agency relationship;

(c) an information manager for the custodian;

(d) a prescribed person, class of persons or organization.

Unauthorized act

(3) A person or organization listed in paragraphs (2)(a) to (d) shall not

(a) collect, use, disclose, manage, retain or dispose of personal health information in the course of the exercise of powers or the performance of duties or functions for a health information custodian, unless the person or organization may do so under subsection (1); or

(b) collect, use, disclose, manage, retain or dispose of personal health information contrary to any limits imposed by the custodian.

Compliance with Act and regulations

10.

(1) An agent shall comply with this Act and the regulations in the collection, use and disclosure of personal health information and in the exercise of other powers of a health information custodian and the performance of other duties and functions of a health information custodian.

Requirement to ensure compliance

(2) A health information custodian shall take reasonable measures to ensure that its agents comply with this Act and the regulations.

Compliance required: standards, policies and procedures

11.

(1) An agent shall comply with standards, policies and procedures established or adopted by a health information custodian under subsection 8(1).

Requirement to ensure compliance

(2) A health information custodian shall take reasonable measures to ensure that its agents comply with standards, policies and procedures established or adopted under subsection 8(1).

Contact Persons

Designated contact person

12.

(1) A health information custodian shall designate one or more contact persons to

(a) assist in ensuring compliance with this Act and the regulations, and with standards, policies and procedures established or adopted under subsection 8(1);

(b) respond to inquiries about the collection of personal health information, as referred to in paragraph 31(f);

(c) respond to inquiries about a refusal to disclose a record or part of a record requested in an access request, as referred to in subparagraph 101(1)(c)(ii);

(d) respond to inquiries about a transfer of an access request, as referred to in subsection 108(3);

(e) respond to inquiries about a refusal to make a requested correction to personal health information, as referred to in paragraph 120(2)(c);

(f) respond to inquiries about the custodian’s information practices; and

(g) receive complaints from the public about any alleged contravention by the custodian of this Act or the regulations.

Designation

(2) For greater certainty, a person may be designated under subsection (1) as a contact person in respect of one or more duties under that subsection and at least one person must be designated as a contact person in respect of each duty.

Exception

(3) Notwithstanding subsection (1), a health information custodian who is a natural person may act as his or her own contact person for the purposes of paragraphs (1)(a) to (g).

Information Managers and

Information Management Agreements

Definitions

13.

(1) In this section,

"information management agreement" means an agreement in writing in respect of the protection of personal health information and privacy of individuals the information is about; (accord de gestion de l’information)

"private custodian" means a health information custodian other than a public custodian. (dépositaire privé)

Agreement with information manager

(2) Subject to subsection (3) and any exceptions set out in the regulations, before using the services of an information manager, a health information custodian shall enter into an information management agreement with the information manager.

Exceptions

(3) Subsection (2) does not apply if

(a) the health information custodian is the Department, and

(i) the Department’s information manager is an employee in the public service who is employed in the Department,

(ii) the Department’s information manager is another public custodian, or

(iii) the Department’s information manager is employed by another public custodian;

(b) the health information custodian is a public custodian other than the Department, and

(i) the public custodian’s information manager is an employee in the public service who is employed in the Department,

(ii) the public custodian’s information manager is employed by the public custodian or by a public custodian other than the Department,

(iii) the public custodian’s information manager is another public custodian, or

(iv) the public custodian’s information manager is one with which the Department has entered into an information management agreement on behalf of the custodian; or

(c) the health information custodian is a private custodian, and

(i) the private custodian’s information manager is an employee of the custodian, or

(ii) the private custodian’s information manager is one with which the Department has entered into an information management agreement on behalf of the custodian.

Requirements: information management agreement

(4) An information management agreement must contain terms under which the information manager agrees to comply with

(a) this Act and the regulations, and standards, policies and procedures established or adopted by the health information custodian under subsection 8(1);

(b) measures to maintain administrative, technical and physical safeguards for the protection of the personal health information; and

(c) any other terms or conditions of the agreement.

Disclosure in accordance with agreement

(5) A health information custodian that has entered into an information management agreement under subsection (2) may disclose personal health information to the information manager in accordance with the agreement.

Disclosure in accordance with agreement entered by Department

(6) If the Department enters into an information management agreement with an information manager on behalf of a health information custodian, as referred to in subparagraphs (3)(b)(iv) and (c)(ii), that custodian may disclose personal health information to the information manager in accordance with the agreement.

Certainty

(7) For greater certainty, a health information custodian may have more than one information manager and may, subject to the exceptions set out in this Act or the regulations, disclose personal health information to each information manager without the consent of the individuals the information is about.

Requirement: information manager

(8) An information manager to which personal health information is disclosed shall not

(a) collect, use or disclose that information except in accordance with the information management agreement; or

(b) contravene the terms of an information management agreement.

PART 3

CONSENT AND SUBSTITUTE DECISION

MAKERS

Consent

Interpretation: knowledge- able consent

14.

For the purposes of sections 15, 17 and 18, a consent to the collection, use or disclosure of personal health information about an individual is knowledgeable if it is reasonable in the circumstances for the health information custodian to assume that the individual knows

(a) the purposes of the collection, use or disclosure; and

(b) that the individual may provide or withhold consent.

Elements of consent

15.

(1) Where this Act requires an individual’s consent for the collection, use or disclosure of personal health information about him or her, the consent

(a) must be a consent of the individual;

(b) must relate to the information;

(c) must be knowledgeable; and

(d) must not be obtained through deception or coercion.

Notice: purposes of collection, use or disclosure

(2) A health information custodian may assume, unless it is unreasonable in the circumstances to make the assumption, that an individual knows the purposes of the collection, use or disclosure of personal health information, if the health information custodian informs the individual about the purposes and,

(a) posts or makes readily available a notice with information describing the purposes of the collection, use or disclosure, in a location where the notice is likely to come to the individual’s attention; or

(b) gives a notice to the individual describing the purposes of the collection, use or disclosure.

Exception

(3) Subsection (2) is subject to any exceptions set out in the regulations.

Consent: express or implied

16.

(1) Subject to this Act, a consent to the collection, use or disclosure of personal health information about an individual may be express or implied.

Certainty

(2) For greater certainty, unless the contrary is indicated, a reference in this Act to consent, including a reference to consent in the context of an individual who must consent or who has provided consent, means express or implied consent.

Implied consent

17.

Consent to the collection, use or disclosure of personal health information about an individual is implied consent if

(a) it is reasonable in the circumstances for the health information custodian that collects, uses or discloses the information to infer that the individual consents to the collection, use or disclosure; and

(b) the consent is knowledgeable.

Information for health service: implied consent

18.

(1) Subject to subsections (3) and (4), a health information custodian that collects personal health information from the individual the information is about for the purpose of providing or assisting in the provision of a health service to the individual, may assume that the individual has provided implied consent to the custodian’s

(a) collection or use of that information for the purposes of providing or assisting in the provision of a health service to the individual; and

(b) disclosure of that information to a health service provider for the purposes of providing or assisting in the provision of a health service to the individual.

Information from custodian: implied consent

(2) Subject to subsections (3), (5) and (6), a health information custodian that collects personal health information about an individual from a health service provider, for the purpose of providing or assisting in the provision of a health service to the individual, may assume that

(a) the individual has provided implied consent to the custodian’s

(i) collection or use of that information for the purposes of providing or assisting in the provision of a health service to the individual, or

(ii) disclosure of that information to a health service provider for the purposes of providing or assisting in the provision of a health service to the individual; and

(b) the consent referred to in paragraph (a) is knowledgeable.

Exception: consent withdrawn or withheld

(3) Paragraph (1)(b) and subsection (2) do not apply if the health information custodian that collects the information is aware that the individual has expressly withheld or withdrawn consent.

Exception: paragraph 1(b)

(4) Paragraph (1)(b) does not apply if the health information custodian that collects the information is aware that the individual has provided an express instruction that the information may not be disclosed.

Exception: subparagraph 2(a)(i)

(5) Subparagraph (2)(a)(i) does not apply if the health information custodian that collects the information is aware that the individual has provided an express instruction limiting the further collection or use of that information.

Exception: subparagraph 2(a)(ii)

(6) Subparagraph (2)(a)(ii) does not apply if the health information custodian that collects the information is aware that the individual has provided an express instruction limiting the further disclosure of that information.

Sections 35 and 37: implied consent

19.

(1) Subject to subsection (2), if a health information custodian collects personal health information about an individual from another custodian for a use referred to in section 35, or a public custodian collects personal health information from a health information custodian for a use referred to in section 37, the custodian that collects the information may assume that the individual has provided implied consent to that custodian’s

(a) collection of the information for the purposes of a use referred to in the applicable section; and

(b) disclosure of the information in accordance with this Act, unless express consent is required for the disclosure.

Exception

(2) Subsection (1) does not apply if the health information custodian that collects the information is aware that

(a) the individual has expressly withheld or withdrawn consent; or

(b) the individual has provided an express instruction limiting the further collection, use or disclosure of that information.

Form of express consent

20.

(1) Subject to subsection (2), express consent to the collection, use or disclosure of personal health information under this Act must be provided in writing.

Exception: verbal form

(2) Express consent may be provided in verbal form if the health information custodian that seeks the express consent has reasonable grounds to believe that it is not practical for consent to be provided in writing.

Requirements: written form

(3) Express consent in writing must

(a) identify the individual the personal health information is about;

(b) include a statement that the individual

(i) knows the purposes of the collection, use or disclosure of the personal health information,

(ii) consents to the collection, use or disclosure of the information,

(iii) knows that he or she may withhold consent, and

(iv) knows that he or she may withdraw consent;

(c) be signed or include the electronic signature of the individual; and

(d) be dated.

Conditions and instructions

(4) Express consent in writing may set out conditions or instructions in respect of future collection, use or disclosure of the personal health information to which the consent relates.

Requirements: verbal form

(5) An individual providing express consent in verbal form must clearly indicate to the health information custodian obtaining the express consent that the individual

(a) knows the purposes of the collection, use or disclosure of the personal health information;

(b) consents to the collection, use or disclosure of the information;

(c) knows that he or she may withhold consent; and

(d) knows that he or she may withdraw consent.

Record: verbal express consent

(6) A health information custodian that obtains express consent in verbal form shall, as soon as reasonably possible after obtaining it, make a record in writing that

(a) identifies the individual the personal health information is about;

(b) sets out the name of the individual who provided the express consent and the date of consent;

(c) includes the grounds for believing that it was not practical to obtain consent in writing;

(d) documents that the requirements of subsection (5) have been met;

(e) includes any conditions or instructions regarding collection, use or disclosure of the information that were provided by the individual; and

(f) states that the custodian

(i) has no grounds to believe that the individual consenting lacks the authority to consent, and

(ii) believes that consent was not obtained through deception or coercion.

Identification, dates and signature required

(7) A health information custodian that makes a record referred to in subsection (6) shall, in the record,

(a) identify the custodian and, unless the custodian is a natural person, the agent making the record;

(b) include the date the consent was provided;

(c) include the date the record was made; and

(d) sign the record or include an electronic signature.

Reliance on record of consent

21.

A health information custodian that receives a copy of an express consent, or a document purporting to record an express consent to the collection, use or disclosure of personal health information about an individual, may assume, unless it is unreasonable in the circumstances to make the assumption, that the consent fulfils the requirements of this Act and that the individual has not withdrawn it.

Definition: "condition"

22.

(1) In this section and section 23, "condition" includes an express instruction provided at the time consent is provided or after consent is provided.

Condition not effective

(2) A condition placed by an individual on his or her consent to the collection, use or disclosure of personal health information about the individual

(a) does not have a retroactive effect; and

(b) is not effective

(i) to the extent that it purports to limit collection, use or disclosure that is required by this or another Act, or by an Act or regulation of Canada,

(ii) to the extent that it purports to limit collection, use or disclosure that is for the purposes of a program established under the Pharmacy Act to monitor prescriptions,

(iii) to the extent that it purports to prohibit or restrict the recording of any information by a health information custodian that is required by law or by established standards of professional or institutional practice, or

(iv) in prescribed circumstances.

Duty of custodian

(3) If an individual places a condition on his or her consent to the collection, use or disclosure of personal health information about the individual, a health information custodian that collects the information shall

(a) inform the individual of the implications of the condition;

(b) take reasonable steps to comply with the condition;

(c) attach the condition to or record the condition on the applicable record; and

(d) take reasonable steps to give notice of the condition to other persons and organizations to which the custodian discloses the information.

Duty to give notice if disclosure limited

23.

If a health information custodian only discloses a limited amount of personal health information about an individual to a health service provider for the purposes of providing or assisting in the provision of a health service to the individual because the individual has placed a condition on his or her consent limiting full disclosure of such information, and the disclosing custodian considers the undisclosed information to be reasonably necessary in respect of the provision of or assistance in providing the health service, the disclosing custodian shall give notice to the health service provider to which it discloses the information that

(a) the disclosure is limited because of the condition; and

(b) the custodian considers the undisclosed information to be reasonably necessary in respect of the provision of or assistance in providing the health service.

Withdrawal of consent

24.

(1) An individual who has provided express or implied consent to the collection, use or disclosure of personal health information about him or her, may withdraw consent by giving notice to the health information custodian.

Full or partial withdrawal

(2) A withdrawal of consent may be a full or partial withdrawal.

Effect of withdrawal

(3) A withdrawal of consent to the collection, use or disclosure of personal health information

(a) does not have a retroactive effect; and

(b) is not effective

(i) if the collection, use or disclosure is required by this or another Act, or by an Act or regulation of Canada,

(ii) if the collection, use or disclosure is for the purposes of a program established under the Pharmacy Act to monitor prescriptions,

(iii) to the extent that it purports to prohibit or restrict the recording of any information by a health information custodian that is required by law or by established standards of professional or institutional practice, or

(iv) in prescribed circumstances.

Duty of custodian

(4) On receiving notice that an individual has withdrawn consent to the collection, use or disclosure of personal health information about him or her, a health information custodian that collected the information shall

(a) inform the individual of the implications of the withdrawal;

(b) take reasonable steps to comply with the withdrawal;

(c) attach the withdrawal to or record the withdrawal on the applicable record; and

(d) take reasonable steps to give notice to other persons and organizations to which the custodian had disclosed the information that the individual has withdrawn consent.

Application

(5) Paragraph (4)(d) applies only in respect of a disclosure of personal health information made within one year before the withdrawal of consent.

Substitute Decision Makers

Exercise of rights by other persons

25.

(1) Any right or power conferred on an individual by this Act, including any authority of an individual in respect of the collection, use or disclosure of personal health information about him or her, may be exercised,

(a) if the individual has attained 19 years of age, by that individual;

(b) if the individual has not attained 19 years of age, but understands the nature of the right or power and the consequences of exercising the right or power, by that individual;

(c) if the individual has not attained 19 years of age and does not meet the requirement of paragraph (b), by a person who has lawful custody of, or lawful authority in respect of, the individual;

(d) if the individual is deceased and the exercise of the right or power relates to the administration of that individual’s estate,

(i) by the individual’s personal representative in respect of the estate, or

(ii) by the individual’s spouse, if the individual has no personal representative in respect of the estate;

(e) if the individual has a legal guardian or trustee, or other legal representative, and the exercise of the right or power relates to the powers and duties of the guardian, trustee or other legal representative, by that guardian, trustee or other legal representative;

(f) if a power of attorney has been granted by the individual and the exercise of the right or power relates to the powers and duties conferred by the power of attorney, by the attorney;

(g) if an agent has been designated under a personal directive and the exercise of the right or power relates to the authority conferred in that directive, by the agent of the individual;

(h) by a person with authorization in writing from the individual to act on the individual’s behalf, if the authorization was provided when the individual was entitled to exercise the right or power; or

(i) by a prescribed person in prescribed circumstances.

Application of paragraph (1)(b)

(2) A health information custodian may assume that paragraph (1)(b) applies in respect of the exercise of a right or power conferred by this Act on an individual who has not attained 19 years of age, if the custodian has reasonable grounds to believe that the individual

(a) understands the nature of the exercise of the right or power; and

(b) understands the consequences of exercising the right or power.

Application of paragraph (1)(c)

(3) A health information custodian may assume that paragraph (1)(c) applies in respect of the exercise of a right or power conferred by this Act on an individual who has not attained 19 years of age, if the custodian has a reasonable doubt as to whether the individual

(a) understands the nature of the exercise of the right or power; or

(b) understands the consequences of exercising the right or power.

Notice

(4) A notice required to be given to an individual under this Act may be given to a substitute decision maker.

Duty of substitute decision maker

26.

A substitute decision maker exercising a right or power on behalf of an individual shall take into consideration

(a) whether the benefits that are likely to result from the exercise of the right or power outweigh the risk of negative consequences that may occur; and

(b) the wishes, values and beliefs, if applicable, of the individual.

PART 4

COLLECTION, USE, DISCLOSURE AND PROTECTION OF PERSONAL HEALTH

INFORMATION

General Requirements

Collection, Use and Disclosure

Custodian required to comply

27.

A health information custodian shall comply with this Act and the regulations in the collection, use and disclosure of personal health information.

Restriction: non-identifying information

28.

(1) Subject to subsection (3) and the regulations, a health information custodian shall not collect, use or disclose personal health information if non-identifying health information would be adequate for the intended purposes of the collection, use or disclosure.

Extent of information

(2) Subject to subsection (3), a health information custodian shall not collect, use or disclose more personal health information than is reasonably necessary to meet the purpose of the collection, use or disclosure.

Exception

(3) This section does not apply in respect of personal health information that a health information custodian is required by law to collect, use or disclose.

Collection of Personal Health Information

Collection: general

29.

A health information custodian shall not collect personal health information about an individual unless

(a) the individual has consented and the collection is necessary for a lawful purpose;

(b) collection is permitted under section 30 or is otherwise permitted or required by this or another Act, or by an Act or regulation of Canada; or

(c) the collection is for a purpose for which this or another Act, or an Act or regulation of Canada, permits or requires a person or organization to disclose the information to the custodian without the express consent of the individual the information is about.

Collection from other source

30.

A health information custodian may collect personal health information about an individual from a source other than the individual, if

(a) the individual consents to or authorizes collection from another source;

(b) the information is collected from a health service provider for the purpose of providing or assisting in the provision of a health service to the individual;

(c) it is not reasonably practical to collect the information from the individual;

(d) the custodian has reasonable grounds to believe that collection from the individual

(i) would prejudice

(A) the health or safety of the individual or another individual, or

(B) the purposes of the collection, or

(ii) is likely to result in inaccurate information;

(e) the information is necessary and is being collected for the purpose of

(i) determining, in the course of processing an application made by or on behalf of the individual, the eligibility of that individual to participate in a program of, or to receive a health service or related product or benefit from, the custodian, or

(ii) verifying the eligibility of the individual who is participating in a program of, or receiving a health service or related product or benefit from, the custodian;

(f) the information is collected for the purpose of assembling a family or genetic history and the information collected will be used in the context of providing a health service to the individual;

(g) the collection is for a purpose for which this or another Act, or an Act or regulation of Canada, permits or requires a person or organization to disclose the information to the custodian; or

(h) collection from a source other than the individual is authorized by a research ethics committee under paragraph 69(b) or is in accordance with an approval of a research proposal by an extra-territorial research ethics committee.

Duty to provide information

31.

A health information custodian that collects personal health information about an individual from the individual or a substitute decision maker shall inform or give notice to the individual or substitute decision maker, at or before the time of collection, of

(a) the specific legal authority for the collection;

(b) the purposes for which the information is collected and may be used;

(c) the individual’s rights in respect of

(i) providing or withholding consent,

(ii) placing conditions on consent, and

(iii) withdrawing consent;

(d) the purposes for which the information may be disclosed without express consent;

(e) the persons and organizations to which the information may be disclosed without express consent; and

(f) the title, business address, email address and business telephone number of a contact person who can respond to inquiries about the collection.

Prohibition: personal health number

32.

(1) A person other than an individual who is assigned a personal health number or a health information custodian, shall not collect or use the individual’s personal health number unless the collection or use is required

(a) for a purpose for which a custodian has disclosed the number to the person;

(b) for a purpose permitted by an enactment or by an Act or regulation of Canada; or

(c) for a prescribed purpose.

Requirement to provide information

(2) A person other than a health information custodian that requests an individual to provide a personal health number shall inform that individual of the person’s legal authority to do so.

Recording device

33.

Before a health information custodian collects personal health information using a recording device, camera or other device that records information in a manner that may not be obvious to the individual from whom information is to be collected, the custodian shall inform that individual that the device will be used.

Use of Personal Health Information

Use: general

34.

A health information custodian shall not use personal health information about an individual unless

(a) the individual has consented and the use is necessary for a lawful purpose;

(b) the use is permitted or required by this or another Act, or by an Act or regulation of Canada; or

(c) the use is for a purpose for which this or another Act, or an Act or regulation of Canada, permits or requires a person or organization to disclose the information to the custodian without the express consent of the individual the information is about.

Use by custodian

35.

A health information custodian may use personal health information about an individual

(a) for the purpose for which the information was collected or created and for all functions reasonably necessary for carrying out that purpose;

(b) to provide a health service to the individual;

(c) to determine or verify the eligibility of the individual to participate in a program of the custodian or to receive a health service or related product or benefit from the custodian;

(d) for internal management purposes, including

(i) planning and resource allocation,

(ii) development of policies, procedures and protocols,

(iii) monitoring, audits, evaluations and reporting,

(iv) development of measures for the improvement of the quality of administration, health services and practices and procedures carried out in health facilities,

(v) obtaining or processing payment for health services,

(vi) legal services, error management services and risk management services, and

(vii) training health information custodians and agents;

(e) for the purposes of an inspection, investigation or review of a health facility or the practices and procedures carried out in a health facility;

(f) for research purposes, subject to this Part;

(g) for the purpose of seeking the consent of the individual, if the information used for this purpose is limited to the name and contact information of the individual;

(h) to produce information that does not permit an individual to be identified;

(i) to comply with an Act, an Act or regulation of Canada, or a court order; or

(j) to educate health service providers.

Transfor- mation of information

36.

(1) Subject to the regulations, a health information custodian may strip, encode or otherwise transform personal health information to create or produce non-identifying information.

Data matching

(2) Subject to the regulations, a health information custodian may, for a purpose for which personal health information may be used or disclosed under this Act,

(a) create or produce personal health information by combining information from two or more electronic databases or records; or

(b) compare personal health information about an individual on two or more electronic databases or records.

Additional uses by public custodian

37.

In addition to the purposes referred to in section 35, a public custodian may use personal health information for

(a) health system management, including

(i) the development and management of health services, and

(ii) planning, program development, resource allocation, monitoring and evaluation in respect of health services and related matters;

(b) public health surveillance and health promotion; and

(c) the administration and enforcement of this Act and the regulations.

Disclosure of Personal Health Information

Disclosure: general

38.

A health information custodian shall not disclose personal health information about an individual unless

(a) the custodian has the express consent of the individual and the disclosure is necessary for a lawful purpose; or

(b) the disclosure is permitted or required by this or another Act, or by an Act or regulation of Canada.

Duty of custodian

39.

Before disclosing personal health information, a health information custodian shall take reasonable steps to verify that the person or organization to which the information is disclosed

(a) is authorized to collect it; and

(b) is the intended recipient.

Definition: "recipient"

40.

(1) In this section, "recipient" means a person to whom personal health information is disclosed who is not

(a) a health information custodian to which another custodian has disclosed personal health information; or

(b) an individual the information is about.

Duty of recipient

(2) Except as permitted or required by law, and subject to the regulations, a recipient shall not use or disclose personal health information disclosed to him or her by a health information custodian for any purpose other than

(a) the purpose for which the custodian was authorized to disclose the information under this Act; or

(b) to carry out a legal duty.

Further duty

(3) Except as permitted or required by law, and subject to the regulations, a recipient shall not use or disclose more of the information referred to in subsection (2) than is reasonably necessary to meet the purpose of the use or disclosure.

Disclosure to individual

41.

Subject to Part 5, a health information custodian may disclose personal health information to an individual the information is about.

Disclosure to IPC

42.

A health information custodian shall disclose to the Information and Privacy Commissioner personal health information that is necessary for the exercise of powers or performance of duties or functions of the IPC under this Act.

Disclosure to custodian

43.

(1) Subject to subsection (3), a health information custodian may, for a purpose referred to in section 35, disclose personal health information to another custodian.

Disclosure to public custodian

(2) Subject to subsection (3), a public custodian may, for a purpose referred to in section 37, disclose personal health information to another public custodian.

Exception: contrary instruction

(3) Subsections (1) and (2) do not apply if the disclosure of personal health information is contrary to an express instruction by the individual.

Disclosure for health service

44.

(1) Subject to subsection (3), a health information custodian may disclose personal health information about an individual to a health service provider for the purpose of providing or assisting in the provision of a health service to that individual.

Disclosure for care or treatment

(2) Subject to subsection (3), a health information custodian may disclose personal health information about an individual if the disclosure

(a) is to a person responsible for providing continuing care or treatment to that individual; and

(b) is necessary for the provision of the continuing care or treatment.

Exception: contrary instruction

(3) Subsections (1) and (2) do not apply if the disclosure of personal health information is contrary to an express instruction by the individual.

Disclosure for contact purposes

45.

(1) Subject to subsection (2), if an individual is injured, ill or incapacitated and unable to provide consent to the disclosure of personal health information about him or her, a health information custodian may disclose limited personal health information about the individual for the purpose of contacting a person in a close personal relationship with the individual or a potential substitute decision maker.

Exception: contrary instruction

(2) Subsection (1) does not apply if the disclosure of personal health information is contrary to an express instruction by the individual.

Disclosure about patient

46.

A health information custodian may disclose personal health information about an individual who is a patient or resident in a health facility operated by the custodian, to a person who the custodian has reasonable grounds to believe has a close personal relationship with the individual, if

(a) the information is provided in general terms and relates to the presence, location, condition, diagnosis, progress and prognosis of the individual on the day on which the information is disclosed;

(b) the individual has not provided an express instruction to the contrary; and

(c) the disclosure is made in accordance with accepted professional practice.

Definition: "relative"

47.

(1) In this section, "relative" means either of two persons who

(a) are related to each other by blood, marriage or adoption;

(b) are spouses; or

(c) have been living together in a conjugal relationship, or in the case of illness, infirmity or death of one of them, had been living together in a conjugal relationship prior to hospitalization, death or a change in living arrangements necessitated by the illness or infirmity.

Disclosure about deceased individual

(2) A health information custodian may disclose personal health information about an individual who is deceased or presumed to be deceased

(a) for the purpose of identifying the individual;

(b) to a person who the custodian has reasonable grounds to believe is a relative of the individual or a person with whom the individual had a close personal relationship, for the purpose of informing the person of the circumstances of the death or the health services recently provided to the individual;

(c) for the purposes of informing a person whom it is reasonable in the circumstances to inform of the fact that the individual is deceased or presumed to be deceased and, if appropriate, the circumstances of the death;

(d) to the individual’s personal representative, or to the individual’s spouse if there is no personal representative, for a purpose related to the administration of the estate;

(e) to a relative of the individual, if the relative reasonably requires it to make a decision about his or her health or the health of his or her child; or

(f) to a person with legal authority to make a decision about health care for a child who is a relative of the individual, if the person reasonably requires the information to make a decision about the child’s health.

Disclosure: health services

48.

A health information custodian may disclose personal health information about an individual

(a) for the purpose of determining or verifying the eligibility of the individual to receive a health service or related product or benefit provided under an enactment, an Act or regulation of Canada, or a government policy, and funded in whole or in part by the Government of the Northwest Territories or the Government of Canada;

(b) for the purpose of determining or providing payment to the custodian for the provision of a health service or related product or benefit;

(c) for the purpose of processing, monitoring, verifying or reimbursing claims for payment for a health service, product or benefit; or

(d) to a government, or to a department or other organization of a government, to the extent necessary to provide or obtain payment for a health service or related product or benefit provided to the individual.

Disclosure: disciplinary proceedings

49.

A health information custodian may, for the purposes of a complaint, inquiry, investigation or review under an Act, or under the legislation of a province or another territory, disclose personal health information about an individual to a person or organization with authority under the Act or other legislation to

(a) inquire into, investigate or review the conduct of, or the quality or standard of service provided by, a health service provider;

(b) adjudicate or conduct an alternative dispute resolution process in respect of the conduct of, or the quality or standard of service provided by, a health service provider; or

(c) suspend or cancel, or recommend or order the suspension or cancellation of, the registration or licence of a health service provider, on the grounds of his or her conduct or quality or standard of service.

Disclosure: proceedings

50.

A health information custodian may disclose personal health information about an individual

(a) for the purposes of a proceeding or contemplated proceeding in which the custodian is or is expected to be a party or witness, if the information relates to or is a matter in issue in the proceeding or contemplated proceeding;

(b) for the purposes of complying with

(i) a summons, subpoena or warrant issued or a demand or order made by a court, person or organization that has the authority to compel the production of information, or

(ii) a rule of court that relates to the production of information;

(c) to a proposed guardian ad litem, committee or personal representative of the individual, for the purpose of having the person appointed as a guardian ad litem, committee or personal representative;

(d) to a guardian ad litem, committee or personal representative who is authorized under the Rules of the Supreme Court of the Northwest Territories to commence, defend or continue a proceeding on behalf of the individual or to represent the individual in a proceeding;

(e) to a person carrying out an inspection, investigation or similar procedure authorized by an enactment or by an Act or regulation of Canada, for the purpose of facilitating the inspection, investigation or procedure; or

(f) to a quality assurance committee, as defined in section 13 of the Evidence Act, for the purposes of a quality assurance activity as defined in that section.

Disclosure to correctional facility

51.

A health information custodian may disclose personal health information about an individual to a person in charge of a correctional facility or youth custody facility in which the individual is lawfully detained, or to an official responsible under an enactment, or under the legislation of Canada, a province or another territory, for making decisions in respect of an individual who is lawfully detained in such a facility, to assist in making decisions respecting

(a) arrangements for the provision of health services to the individual; or

(b) the placement of the individual into custody, or his or her detention, transfer, release, conditional release, discharge or conditional discharge under an enactment, or under the legislation of Canada, a province or another territory.

Disclosure to other facilities

52.

A health information custodian may disclose personal health information about an individual to a person in charge of a facility in which the individual is lawfully detained other than a facility referred to in section 51, or to an official responsible under an enactment, or under the legislation of Canada, a province or another territory, for making decisions in respect of an individual who is lawfully detained in a such a facility, to assist in making decisions respecting

(a) arrangements for the provision of health services to the individual; or

(b) other matters in relation to the individual for which the person in charge or other official is responsible.

Disclosure: audit, legal services, risk management

53.

A health information custodian may disclose personal health information about an individual to a person who requires the information to

(a) carry out an audit for the custodian or in respect of health services provided by the custodian; or

(b) provide legal services, error management services or risk management services to the custodian.

Disclosure to potential successor

54.

(1) Subject to subsection (2), a health information custodian may disclose personal health information about an individual to a potential successor to all or part of the operation of the custodian, for the purpose of allowing the potential successor to assess and evaluate the operation of the custodian or the applicable part.

Confidential- ity agreement

(2) Information may only be disclosed under subsection (1) if the potential successor first enters into an agreement with the health information custodian to keep the information confidential and secure and not to retain the information any longer than is necessary for the purpose of the assessment or evaluation.

Disclosure to successor

55.

(1) A health information custodian may disclose personal health information about an individual to its successor, if

(a) the custodian transfers records to the successor as a result of the custodian ceasing to be a custodian or ceasing to provide health services within the geographic area in which the successor provides health services; and

(b) the successor is a custodian.

Notice of transfer

(2) A health information custodian that transfers records containing personal health information about individuals to a successor shall, before the transfer or as soon as possible after the transfer, take reasonable steps to give notice to each individual about the transfer, including information that identifies the successor.

Disclosure: prevention of fraud, abuse, offence

56.

A health information custodian may disclose personal health information about an individual to another custodian if the disclosing custodian has reasonable grounds to believe that disclosure will detect or prevent fraud, limit abuse in the use of health services or prevent the commission of an offence under an enactment.

Disclosure: law enforcement

57.

A health information custodian may, for law enforcement purposes, disclose personal health information about an individual to a law enforcement agency.

Disclosure: prevention of harm

58.

(1) A health information custodian may disclose personal health information about an individual if the custodian has reasonable grounds to believe that the disclosure is required to prevent or reduce

(a) an imminent threat to the health or safety of the individual or another individual;

(b) a risk of serious harm to the health or safety of the individual or another individual; or

(c) an imminent or serious threat to public safety.

Disclosure to medical or mental health expert

(2) A health information custodian may disclose personal health information about an individual to a medical or mental health expert

(a) for advice with regard to paragraph (1)(a), (b) or (c); or

(b) for the purposes of subsection 113(1).

Disclosure for consultation

59.

A health information custodian may disclose personal health information about an individual to a person who requires the information for the purpose of a consultation referred to in paragraph 106(1)(b) or 123(1)(b).

Disclosure to government: health programs and services

60.

Subject to the regulations, the Department may disclose personal health information about an individual for the purpose of the development of health programs or services, or for the management, monitoring or evaluation of the health system or health programs or services, to

(a) the Government of Canada, a government of a province or territory, or an Aboriginal government; or

(b) a department or other organization of a government referred to in paragraph (a).

Disclosure to prescribed person or organization

61.

(1) Subject to subsection (2) and the regulations, a public custodian may disclose personal health information about an individual to a prescribed person or organization for the purpose of compiling and analyzing statistical information that

(a) may be of assistance to a public custodian for a purpose referred to in paragraph 37(a) or (b); or

(b) may be of assistance to a government or organization referred to paragraph 60(a) or (b) in the development of health programs or health services or for the management, monitoring or evaluation of the health system or health programs or services.

Information sharing agreement

(2) Personal health information may only be disclosed under subsection (1) in accordance with an information sharing agreement.

Disclosure of statistical information

(3) An information sharing agreement referred to in subsection (2) may authorize a prescribed person or organization to which personal health information is disclosed under paragraph (1)(b), to disclose the statistical information that the person or organization has compiled and analyzed to a government or organization, referred to in paragraph 60(a) or (b),

(a) if consent is provided in accordance with the regulations; and

(b) subject to the conditions of the information sharing agreement.

Disclosure to Department

62.

Subject to the regulations, a health information custodian may disclose personal health information about an individual to the Department if the Department informs the custodian that the disclosure is necessary for the purposes of a review of a complaint by an individual respecting the provision of a health service by a public custodian.

Electronic health information system

63.

A prescribed health information custodian shall, in accordance with the regulations, disclose personal health information about an individual to or by an electronic health information system designated by or in accordance with the regulations, in which personal health information is recorded for the purposes of

(a) facilitating the delivery, evaluation or monitoring of a program that relates to the provision of health services or the payment for health services;

(b) facilitating review and planning necessary for the provision of health services or the payment for health services; or

(c) the creation and maintenance of an electronic record containing personal health information.

Information for registry

64.

A health information custodian shall, in accordance with the regulations, disclose personal health information about an individual to a prescribed custodian who compiles or maintains a registry of personal health information

(a) for purposes of facilitating or improving the provision of health services; or

(b) that relates to the storage or donation of body parts or substances.

Prescription monitoring program

65.

A health information custodian shall disclose personal health information about an individual in accordance with regulations under the Pharmacy Act that establish a program to monitor prescriptions.

Other public health authority

66.

Subject to the regulations, a health information custodian shall disclose personal health information about an individual to a public health authority established under an Act, or under the legislation of Canada, a province or another territory, if the disclosure is required for a public health purpose. of Personal Health Information for Research Purposes

Application

67.

Sections 69 to 83 apply in respect of researchers that

(a) are health information custodians;

(b) collect or wish to collect personal health information from one or more health information custodians; or

(c) use or wish to use personal health information collected from one or more health information custodians.

Research ethics committee

68.

The Minister may, by order, designate an organization as a research ethics committee for the purposes of this Act.

Role: research ethics

69.

A research ethics committee

(a) shall review a research proposal submitted to it by a researcher in accordance with section 72 and approve or reject the proposal;

(b) shall determine whether a researcher may collect personal health information from a source other than the individuals the information is about, if the research proposal includes collection from another source;

(c) shall determine whether

(i) express consent to the collection of personal health information must be obtained from the individuals whose information would be collected by a researcher, or

(ii) express consent to the use or disclosure of personal health information must be obtained from the individuals whose information would be used by a researcher or disclosed by a health information custodian to a researcher;

(d) may set conditions that a researcher must comply with in respect of

(i) collection of personal health information,

(ii) use of personal health information, and

(iii) subsequent disclosure of personal health information collected by a researcher, including the disclosure of personal health information in research produced using that information; and

(e) may make recommendations for consideration by a health information custodian that would be disclosing personal health information to a researcher.

Prohibition: research

70.

A researcher shall not collect personal health information for the purpose of conducting research or conduct research using personal health information unless

(a) a research ethics committee has, under paragraph 69(a), approved the research proposal under which the research is conducted; or

(b) an extra-territorial research ethics committee has approved the research proposal under which the research is conducted and paragraph 78(a) applies.

Prohibition: collection and

71.

A researcher shall not

(a) collect personal health information for the purpose of conducting research from a source other than the individual the information is about unless

(i) a research ethics committee has, under paragraph 69(b), determined that the researcher may do so, or

(ii) an extra-territorial research ethics committee has determined that the researcher may do so and paragraph 78(a) applies; or

(b) collect personal health information for the purpose of conducting research or conduct research using personal health information without the express consent of the individuals the information is about, if

(i) a research ethics committee has determined under paragraph 69(c) that express consent must be obtained, or

(ii) an extra-territorial research ethics committee has determined that express consent must be obtained.

Application to research ethics committee

72.

(1) A researcher may apply to a research ethics committee for approval of a research proposal.

Requirements

(2) An application made under subsection (1) must include

(a) a research proposal that complies with the prescribed requirements; and

(b) any other information required by the research ethics committee.

Factors for assessment

73.

(1) When deciding under paragraph 69(a) whether to approve a research proposal, a research ethics committee shall assess the following factors:

(a) whether the objectives of the research can reasonably be accomplished without the personal health information that would be collected, used or disclosed;

(b) whether the proposed research is of sufficient importance that the public interest in it outweighs to a substantial degree the public interest in protecting the privacy of the individuals whose personal health information would be collected, used or disclosed, taking into account the degree to which the proposed research could contribute to

(i) identification, prevention or treatment of illness or disease,

(ii) scientific understanding relating to health,

(iii) promotion and protection of community health and the health of individuals, and

(iv) improvements in the delivery of health services and the management of health systems;

(c) whether the researcher is qualified to carry out the research;

(d) the researcher’s proposed security measures and whether adequate safeguards would be in place to protect the confidentiality of the personal health information that would be collected, used or disclosed and the privacy of the individuals the information is about.

Assessment: express consent

(2) In determining whether express consent to the collection, use or disclosure of personal health information must be obtained from the individuals whose personal health information would be collected, used or disclosed, the research ethics committee may take into account whether the requirement for express consent would be unreasonable, impractical or not feasible.

Notice required

74.

(1) A research ethics committee shall give notice to a researcher of

(a) its decision to approve or reject a research proposal; and

(b) in the case of approval of a research proposal,

(i) its determination under paragraph 69(b) in respect of collection of personal health information from a source other than the individual,

(ii) its determination under paragraph 69(c) in respect of express consent,

(iii) any conditions set under paragraph 69(d), and

(iv) any recommendations made under paragraph 69(e).

Contents of notice

(2) The notice referred to in subsection (1) must include

(a) reasons in respect of factors assessed under subsection 73(1); and

(b) in the case of approval of a research proposal, reasons for

(i) the determination under paragraph 69(b) in respect of collection of personal health information from a source other than the individual,

(ii) the determination under paragraph 69(c) in respect of express consent, and

(iii) any conditions set under paragraph 69(d).

Prohibition: request for disclosure

75.

A researcher shall not request a health information custodian to disclose personal health information about an individual to the researcher unless

(a) the researcher has received notice from a research ethics committee that

(i) the research proposal that relates to the disclosure is approved, and

(ii) the researcher may collect personal health information from a source other than the individual the information is about; or

(b) paragraph 78(a) applies and an extra-territorial research ethics committee has

(i) approved a research proposal under which the research is conducted, and

(ii) authorized the researcher to collect personal health information from a source other than the individual the information is about.

Disclosure of information for research purposes

76.

(1) Subject to sections 79 and 80, a health information custodian may disclose personal health information to a researcher in accordance with section 77 or 78.

Disclosure not required

(2) For greater certainty, a health information custodian is not required to disclose personal health information to a researcher whose research proposal has been approved by a research ethics committee under paragraph 69(a), or by an extra-territorial research ethics committee.

Requirements for disclosure: research

77.

A health information custodian may disclose personal health information to a researcher whose research proposal has been approved by a research ethics committee, if

(a) in its decision, the committee determined that the researcher may collect personal health information from a source other than the individual the information is about;

(b) the researcher submits to the custodian

(i) an application in writing, in a form satisfactory to the custodian, that requests the disclosure of the personal health information to be used in the research,

(ii) a licence to carry out the research issued to the researcher under the Scientists Act, if one is required under that Act for the research,

(iii) the research proposal and a copy of the committee’s decision approving the proposal that includes the determination referred to in paragraph (a) and the following information:

(A) whether express consent to the disclosure must be obtained from the individuals whose personal health information would be disclosed to the researcher,

(B) any conditions set by the committee,

(C) any recommendations made for consideration by a custodian that would be disclosing personal health information to the researcher, and

(iv) any other information required by the custodian; and

(c) the researcher enters into an agreement with the custodian in accordance with section 80.

Disclosure: approval by extra- territorial research ethics

78.

A health information custodian may disclose personal health information to a researcher whose research proposal has been approved by an extra-territorial research ethics committee, if

(a) the research relates to a multi-jurisdictional research project involving

(i) personal health information about individuals from a number of jurisdictions, and

(ii) the collection of personal health information from a number of jurisdictions;

(b) the researcher submits to the custodian

(i) an application in writing, in a form satisfactory to the custodian, that requests the disclosure of the personal health information to be used in the research,

(ii) a licence to carry out the research issued to the researcher under the Scientists Act, if one is required under that Act for the research,

(iii) the research proposal, and a copy of a decision of the extra-territorial research ethics committee approving the proposal, and

(iv) any other information required by the custodian;

(c) the disclosure is not contrary to this or another Act;

(d) the researcher enters into an agreement with the custodian in accordance with section 80; and

(e) any prescribed requirements are met.

Requirement for express consent

79.

If the research ethics committee or extra-territorial research ethics committee that approved a research proposal determined that express consent must be obtained to the disclosure of the personal health information, a health information custodian shall not disclose the information to a researcher under section 77 or 78 unless the express consent is obtained.

Disclosure agreement: requirements

80.

(1) A health information custodian may not disclose personal health information to a researcher under section 77 or 78 unless the custodian and researcher enter into an agreement in which the researcher agrees to comply with

(a) this Act and the regulations, including the requirements referred to in paragraphs 81(a) to (d);

(b) any specified standards, policies and procedures of the custodian in respect of the confidentiality of personal health information;

(c) any terms and conditions of the agreement that bind the researcher in respect of the

(i) use and disclosure of the information,

(ii) protection of the confidentiality of the information and the privacy of the individuals the information is about,

(iii) security and confidentiality of records that contain the information, and

(iv) modification, return or destruction or other disposal of records that contain the information; and

(d) any terms and conditions of the agreement binding the researcher that safeguard against the direct or indirect identification of an individual the information is about, including terms and conditions for the removal or destruction of personal identifiers.

Fees and disbursements

(2) Subject to subsection (3) and the regulations, an agreement referred to in subsection (1) may require a researcher to pay to a health information custodian fees and disbursements for the costs of providing disclosure, such as costs in respect of

(a) locating personal health information and preparing it for disclosure;

(b) copying records containing personal health information;

(c) delivering personal health information to the researcher; and

(d) seeking consents referred to in section 82.

Cap on amount

(3) Subject to the regulations, fees and disbursements referred to in subsection (2) must not exceed the costs of providing the service.

Requirements

81.

A researcher who collects personal health information about one or more individuals from a health information custodian for the purposes of conducting research shall

(a) comply with conditions set by the research ethics committee under paragraph 69(d), or conditions set by an extra-territorial research ethics committee that are not in conflict with this Act;

(b) not publish the information in a form that could reasonably be expected to identify the individuals the information is about;

(c) not contact or attempt to make contact with an individual the information is about unless the custodian obtains express consent from the individual for the researcher to contact the individual to request further details, as referred to in subsection 82(2);

(d) use the information only for the purposes set out in the applicable research proposal as approved by the research ethics committee or extra-territorial research ethics committee; and

(e) comply with the provisions of the agreement referred to in paragraphs 80(1)(b), (c) and (d).

Seeking express consent

82.

(1) After an agreement has been entered with a researcher under section 80, a health information custodian may contact individuals to seek their express consent to disclose personal health information about them to the researcher.

Collection of further details

(2) A researcher who has collected personal health information about an individual from a health information custodian may only contact the individual to request further details if the custodian first obtains express consent from the individual for the researcher to contact the individual for that purpose.

No further disclosure

83.

A health information custodian that suspects that a researcher may have failed to comply with a provision of an agreement referred to in subsection 80(1), or a requirement referred to in section 81, shall not disclose any further personal health information to the researcher unless the researcher satisfies the custodian that the researcher is in compliance with the applicable provisions and requirements.

Record of Disclosure

Requirement to maintain disclosure information

84.

(1) Subject to subsections (2) and (3), a health information custodian that discloses personal health information about an individual without his or her express consent, shall make a record of

(a) the name of the person or organization to which the information is disclosed;

(b) the date of the disclosure;

(c) the purpose of the disclosure; and

(d) a description of the information disclosed.

Exception: disclosure to custodian

(2) Subsection (1) does not apply to the disclosure of personal health information under section 43, 44 or 48.

Exception: information system

(3) Subsection (1) does not apply where a health

from an electronic record stored in an electronic health information system, if the system automatically keeps an electronic log

(a) of the user identification of the person who collects the information;

(b) of the date and time the information is collected; and

(c) that identifies the information that is collected or that could have been collected.

Protection of Personal Health Information

Measures for protection of information

85.

(1) A health information custodian shall take reasonable measures to maintain administrative, technical and physical safeguards for the protection of personal health information, including for protection

(a) of the confidentiality of personal health information and the privacy of individuals the information is about;

(b) of the confidentiality of personal health information that is to be stored or used outside the Northwest Territories, or that is to be disclosed by the custodian to a person or organization outside the Territories;

(c) against unauthorized access to or unauthorized use, disclosure or alteration of personal health information;

(d) against loss or unauthorized destruction or other disposal of personal health information; and

(e) against theft or any other reasonably anticipated threat or hazard to the security or integrity of personal health information.

Authorization of users

(2) A health information custodian shall implement controls that limit the persons who may use personal health information maintained by the custodian to those authorized to do so.

Protection of records

86.

(1) A health information custodian shall take reasonable measures to protect the security and confidentiality of records that contain personal health information, including measures to ensure that the records

(a) are maintained in a secure manner;

(b) are, if applicable, transferred in a secure manner; and

(c) are, on destruction or other disposal, disposed of in a secure manner.

Electronic health records

(2) The measures under subsection (1) must include measures to address risks to confidentiality and privacy associated with electronic health records that are based on nationally or territorially recognized information technology security standards and processes that are appropriate for the high level of sensitivity of personal health information.

Organization of health records

(3) A health information custodian shall take reasonable measures to maintain records in an orderly manner and to maintain an organized system of record-keeping, to ensure ease of access to the records when personal health information is required.

Requirements

(4) A health information custodian shall comply with requirements set out in the regulations in respect of the retention, transfer, and destruction or other disposal of records containing personal health information.

Duty to give notice

87.

Subject to any prescribed exceptions, a health information custodian shall give notice to an individual and, if applicable, to a prescribed person or organization, as soon as reasonably possible if personal health information about the individual is

(a) used or disclosed other than as permitted by this Act;

(b) lost or stolen; or

(c) altered, destroyed or otherwise disposed of without authorization.

Accuracy of information

88.

A health information custodian shall take reasonable measures to ensure that personal health information is accurate and complete

(a) in collecting the information; and

(b) before using or disclosing the information.

Definition: "prescribed custodian"

89.

(1) In this section, "prescribed custodian" means a health information custodian prescribed as a custodian to which this section applies.

Privacy impact assessment required

(2) A public custodian and a prescribed custodian shall prepare a privacy impact assessment in respect of a proposed new, or a proposed change to an information system or communication technology relating to the collection, use or disclosure of personal health information.

Privacy impact assessment to IPC

(3) A health information custodian to which this section applies shall give a copy of the privacy impact assessment to the Information and Privacy Commissioner.

PART 5 ACCESS TO AND CORRECTION OF PERSONAL HEALTH INFORMATION

Interpretation and Application

Definition: "applicant"

90.

In this Part, "applicant" means an individual who makes an access request or a correction request.

Disclosure without formal request

91.

(1) Nothing in this Act prevents a health information custodian from disclosing personal health information about an individual to him or her

(a) in the absence of an access request by the individual; or

(b) if the individual makes a verbal request for access to the information.

Duty to disclose expeditiously

(2) Nothing in this Act relieves a health information custodian from a duty to disclose, in a manner that is not inconsistent with this Act, personal health information as expeditiously as is necessary for the provision of a health service to the individual.

Correction without written request

92.

Nothing in this Act prevents a health information custodian, on a verbal request from an individual, from making a correction to personal health information about the individual in a record in the custody or under the control of the custodian.

Duty of custodian: identity of applicant

93.

Before disclosing personal health information to an applicant, a health information custodian shall take reasonable steps to verify the identity of the applicant.

Access to Personal Health Information

Right of access

94.

(1) Subject to subsections (2) and (3), an applicant has a right of access to any record containing personal health information about the applicant in the custody or under the control of a health information custodian.

Information excepted

(2) The right of access to a record does not extend to information excepted from disclosure under sections 110 to 118, but where that information can reasonably be severed from a record, the applicant has a right of access to the remainder of the record.

No right of access

(3) An applicant does not have a right of access to a record requested in an access request if the Information and Privacy Commissioner, under subsection 131(1), has authorized the health information custodian to disregard the access request.

Fees and disbursements

95.

(1) The right of access to a record is subject to the payment of applicable fees and disbursements set in accordance with the regulations.

Cap on amount

(2) Subject to the regulations, fees and disbursements referred to in subsection (1) must not exceed the costs of processing the access request.

Waiver by public custodian

(3) A public custodian may waive payment of all or part of fees and disbursements referred to in subsection (1) if the custodian has reasonable grounds to believe that the applicant cannot afford the payment or, for any other reason, it is fair to waive payment.

Waiver by other custodian

(4) A health information custodian other than a public custodian may waive payment of all or part of fees and disbursements referred to in subsection (1).

Access request

96.

(1) An individual who wishes to obtain access to a record containing personal health information about him or her may make a request to the health information custodian that the individual believes has custody or control of the record.

Requirement for written access request

(2) A health information custodian that receives a verbal access request may require an applicant to submit the request in writing.

Access request to be detailed

(3) The access request must include enough detail to enable the health information custodian to identify the record.

Method of access

(4) In an access request, the applicant may ask for a copy of the record or to examine the record.

Duty to assist applicant

97.

On receiving an access request, a health information custodian shall make every reasonable effort to

(a) assist the applicant;

(b) respond to the applicant openly, accurately and completely; and

(c) respond to the applicant without delay.

Refusal to confirm or deny existence of record

98.

On receiving an access request, a health information custodian may refuse to confirm or deny the existence of a record containing personal health information if

(a) section 110, 111, 113, 114 or 116 applies in respect of disclosure of information in that record; and

(b) the custodian has reasonable grounds to believe that the information referred to in those sections cannot reasonably be severed from the record.

Request for copy of record

99.

(1) Subject to this Part, if an applicant asks under subsection 96(4) for a copy of a record, the health information custodian shall

(a) give the applicant a copy, if

(i) the record can reasonably be reproduced by the custodian using its normal equipment and expertise, and

(ii) creating the copy would not unreasonably interfere with the operations of the custodian; or

(b) if subparagraphs (a)(i) and (ii) do not apply,

(i) permit the applicant to examine the record, or

(ii) permit the applicant to have access to the record in accordance with the regulations.

Request to examine record

(2) Subject to this Part, if an applicant asks under subsection 96(4) to examine a record, the health information custodian shall

(a) permit the applicant to examine the record;

(b) give the applicant a copy of the record, if permitting the applicant to examine the record would not be reasonable because of concerns relating to the privacy of information about other individuals or if section 100 applies; or

(c) permit the applicant to have access to the record in accordance with the regulations.

Prejudice to security

100.

A health information custodian may refuse to permit an applicant to have access to information in a record through examination of the record if there is a reasonable possibility that the disclosure could prejudice the security of any property or system, such as a building, computer system, electronic health information system or communication system.

Response to access request

101.

(1) Subject to subsections (2) and (3), not later than 30 days after receiving an access request, a health information custodian shall give an applicant a response in writing that includes

(a) information as to whether or not the custodian will provide the applicant with access to the requested record or part of the record;

(b) if access to the requested record or part of the record is to be provided, information on how access will be provided, and

(i) a copy of the requested record or part of the record, or information that a copy of the requested record or part of it will be given and reasons for the delay in giving the copy, or

(ii) information as to where, when and how the applicant may examine the record; and

(c) if access to the requested record or part of the record is refused,

(i) the reasons for the refusal and the provision of this Act on which refusal is based,

(ii) the title, business address, email address and business telephone number of a contact person who can respond to inquiries about the refusal, and

(iii) information that the applicant may, under subsection 141(1), request a review of the refusal.

Exceptions

(2) Subsection (1) does not apply to an access request

(a) that is deemed to be abandoned under subsection 104(5);

(b) that is transferred to another health information custodian under subsection 108(1); or

(c) if the Information and Privacy Commissioner, under subsection 131(1), has authorized the health information custodian to disregard the access request.

Time limit exceptions

(3) The 30 day time limit in subsection (1) does not apply if subsection 104(4), 105(1), 105(2) or 106(3) or section 107 applies to the time limit for responding to an applicant under subsection (1).

Deemed refusal

102.

An applicant may deem a failure by a health information custodian to respond to an access request on time to be a decision to refuse access to a record for the purpose of a request to the Information and Privacy Commissioner for a review under subsection 141(1).

Duty to give copy within 30 days

103.

(1) Subject to subsection 95(1), if a health information custodian informs an applicant under paragraph 101(1)(b) that a copy of a record or part of a record will be given, but does not give a copy of it with the response referred to in subsection 101(1), the custodian shall give a copy of the record to the applicant as soon as reasonably possible and not later than 30 days after giving the response.

Duty to provide access within 30 days

(2) Subject to subsection 95(1), if a health information custodian informs an applicant under paragraph 101(1)(b) that access will be provided through examination of a record, the health information custodian shall provide access as soon as reasonably possible and not later than 30 days after giving the response under subsection 101(1).

Further information required

104.

(1) A health information custodian that requires further information from an applicant to identify a record shall, as soon as reasonably possible, and not later than 10 days after receiving an access request, make a request in writing to the applicant for the further information.

Estimate of fees

(2) If fees or disbursements will be payable to a health information custodian from an applicant in respect of an access request, the custodian shall, as soon as reasonably possible, and not later than 20 days after receiving the access request or 20 days after receiving further information under subsection (1), whichever occurs later,

(a) give the applicant an estimate of fees and disbursements prepared in accordance with the regulations; and

(b) request confirmation from the applicant that the custodian should proceed to process the access request.

Invoice payable

(3) A health information custodian shall give an applicant an invoice for fees or disbursements within the time limit set by the regulations if, in accordance with the regulations, payment of any fees or disbursements by an applicant is required before an access request is processed.

Time limit for response

(4) If subsection (1), (2) or (3) applies, a health information custodian shall respond to the applicant as required under subsection 101(1) not later than the latest of

(a) 30 days after the custodian receives the access request;

(b) 30 days after the custodian receives the information requested under subsection (1);

(c) 10 days after the custodian receives confirmation from the applicant, under paragraph (2)(b), that the custodian should proceed to process the access request; or

(d) the time limit set by the regulations, if subsection (3) applies.

Deemed abandonment of access request

(5) A health information custodian may deem an access request to be abandoned by an applicant if the applicant

(a) fails to respond within 60 days after he or she receives a request from the custodian under subsection (1) to provide further

(b) fails to respond within 60 days after he or she receives the estimate of fees and disbursements from the custodian under paragraph (2)(a); or

(c) fails to pay an invoice referred to in subsection (3) within 60 days after he or she receives it from the custodian.

Duty to inform applicant

(6) A health information custodian shall inform the applicant in writing about subsection (5)

(a) in a request for further information under subsection (1);

(b) on giving the applicant an estimate of fees and disbursements under subsection (2); or

(c) on giving the applicant an invoice for fees and disbursements under subsection (3).

Effect of deemed abandonment

(7) Deemed abandonment of an access request does not prevent an applicant from making a further access request in respect of the same record.

Suspension of time limit if review by IPC

105.

(1) If under subsection 129(1) a health information custodian requests the Information and Privacy Commissioner to authorize the custodian to disregard an access request,

(a) the time limit under subsection 101(1) for the custodian to respond to the applicant is suspended from the day the custodian makes the request to the day the custodian receives the decision from the IPC; and

(b) the time limits under section 104 are suspended from the day the custodian makes the request to the day the custodian receives the decision from the IPC.

Time limit if request denied

(2) If the Information and Privacy Commissioner denies a request by a health information custodian under subsection 129(1) to authorize the custodian to disregard an access request, the custodian shall respond to the applicant as required under subsection 101(1)

(a) not later than 30 days after receiving the decision from the IPC unless a time limit referred to in paragraph (b) applies; or

(b) if applicable, within the time limit referred to in subsection 104(4) or 106(3) or section 107.

Extension of time limit for responding

106.

(1) A health information custodian may extend the time limit for responding to an access request for a reasonable period not exceeding 30 days after the expiration of the applicable time limit under subsection 101(1), 104(4) or 105(2) for responding to the access request, if

(a) a large number of records is requested or must be searched to identify the applicable record, and meeting the time limit would unreasonably interfere with the operations of the custodian;

(b) the custodian requires more time to consult with a person to decide whether or not the applicant is entitled under this Act to have access to a requested record; or

(c) prescribed circumstances apply.

Duty to give notice

(2) A health information custodian that extends the time limit shall give notice to the applicant, without delay,

(a) that the time limit is extended;

(b) of the reason for the extension;

(c) of the date by which the response required by subsection 101(1) will be given; and

(d) that the applicant may, under subsection 141(1), request a review of the extension.

Time limit if custodian extends

(3) Subject to section 107, a health information custodian that extends the time limit under subsection (1) shall respond to the applicant as required under subsection 101(1) before the expiration of the extension.

Suspension of time limit if review by IPC

107.

(1) If under subsection 132(1) a health information custodian requests the Information and Privacy Commissioner to authorize a further extension of the time limit for responding to an access request, the time limits under subsections 101(1) and 104(4) for the custodian to respond to an applicant are suspended from the day the custodian makes the request to the day the custodian receives the decision from the IPC.

Time limit if request denied

(2) If the Information and Privacy Commissioner denies a request by a health information custodian under subsection 132(1) to authorize an extension of the time limit for responding to an access request, the custodian shall respond to the applicant as required under subsection 101(1) not later than 30 days after receiving the decision from the IPC.

Time limit if IPC extends

(3) If under subsection 133(2) the Information and Privacy Commissioner authorizes an extension of the time limit for responding to an access request, the health information custodian shall respond to the applicant as required under subsection 101(1) before the expiration of the extension.

Transfer of access request

108.

(1) A health information custodian may transfer an access request or part of an access request to another custodian, if the access request or part relates to a record

(a) that was made by or for the other custodian;

(b) that was first obtained by the other custodian; or

(c) that is in the custody or under the control of the other custodian.

Duty to give notice

(2) A health information custodian that transfers an access request shall, without delay, give notice to the applicant

(a) that the access request has been transferred;

(b) of the reason for the transfer;

(c) of the health information custodian to which the access request has been transferred; and

(d) that the applicant may, under subsection 141(1), request a review of the transfer.

Duty to give contact information

(3) A health information custodian to which an access request is transferred shall, without delay after receiving the access request, give the applicant the title, business address, email address and business telephone number of a contact person who can respond to inquiries about the transfer.

Duties of receiving custodian

109.

Sections 97 to 107 and subsections 108(1) and (2) apply, with the modifications that the circumstances require, to a health information custodian to which an access request is transferred.

Exceptions to Providing Access

Invasion of privacy

110.

(1) Subject to subsections (2) and (3), a health information custodian shall refuse to disclose information to an applicant if the disclosure would reveal personal health information about another individual who has not consented to the disclosure, or if the disclosure would otherwise be an unreasonable invasion of the privacy of another individual.

Exception

(2) The prohibition in subsection (1) does not apply in respect of personal health information about another individual in a record about the applicant that was originally provided by the applicant.

Application

(3) Subsection (1) does not apply so as to limit the disclosure of personal health information about an individual to an applicant who is a substitute decision maker for the individual.

Definitions

111.

(1) In this section, "quality assurance activity", "quality assurance committee" and "quality assurance record" have the definitions assigned to them by section 13 of the Evidence Act.

Quality assurance activity

(2) Subject to subsection (3), a health information custodian shall refuse to disclose to an applicant

(a) proceedings of a quality assurance committee in respect of a quality assurance activity; and

(b) quality assurance records created in respect of a quality assurance activity.

Release of results

(3) A health information custodian may disclose to an applicant a quality assurance record that consists of results of or recommendations in relation to a quality assurance activity.

Disclosure prohibited by Act

112.

A health information custodian shall refuse to disclose information to an applicant if the disclosure is prohibited by an Act.

Disclosure harmful to applicant

113.

(1) A health information custodian may refuse to disclose personal health information about an applicant to the applicant if, in the opinion of a medical or mental health expert, the disclosure could reasonably be expected to result in

(a) an imminent threat to the health or safety of the applicant; or

(b) a risk of serious harm to the health or safety of the applicant.

Disclosure harmful to individual or public safety

(2) A health information custodian may refuse to disclose personal health information about an applicant to the applicant if the disclosure could reasonably be expected to result in

(a) an imminent threat to the health or safety of an individual other than the applicant;

(b) a risk of serious harm to the health or safety of an individual other than the applicant; or

(c) an imminent or serious threat to public safety.

Information provided in confidence

114.

A health information custodian may refuse to disclose information to an applicant if the disclosure could reasonably be expected to lead to the identification of a person who provided personal health information to a custodian in confidence, whether explicitly or implicitly, and under circumstances in respect of which it is appropriate that the name of the person be kept confidential.

Privilege

115.

A health information custodian may refuse to disclose to an applicant information

(a) that is subject to any kind of privilege available at law, including solicitor-client privilege;

(b) prepared by or for an agent or lawyer of the custodian in relation to a matter involving the provision of legal services; or

(c) in correspondence between an agent or lawyer of the custodian and any other person in relation to a matter involving the provision of advice or other services by the agent or lawyer.

Law enforcement matter

116.

A health information custodian may refuse to disclose information to an applicant if there is a reasonable possibility that the disclosure could

(a) prejudice a law enforcement matter;

(b) reveal the identity of a confidential source of law enforcement information; or

(c) reveal a record that has been confiscated from a person by a peace officer in accordance with a law.

Executive

117.

A public custodian shall refuse to disclose to an applicant information that would reveal a confidence of the Executive Council, including advice, proposals, requests for directions, recommendations, analyses or policy options prepared for presentation to the Executive Council or the Financial Management Board.

Disclosure of advice from officials

118.

A public custodian may refuse to disclose information to an applicant if the disclosure could reasonably be expected to reveal

(a) advice, proposals, recommendations, analyses or policy options developed by or for the public custodian in relation to an internal management purpose or health system management;

(b) advice, proposals, recommendations, analyses or policy options developed by or for a member of the Executive Council; or

(c) consultations or deliberations involving

(i) a member of the Executive Council, or

(ii) the staff of a member of the Executive Council.

Correction of Personal Health Information

Correction request

119.

(1) An individual who believes there is an error or omission in a record containing personal health information about him or her may, in writing, request the health information custodian that has the record in its custody or under its control to correct the information.

Duty to assist applicant

(2) On receiving a correction request, a health information custodian shall make every reasonable effort to

(a) assist the applicant in an open, accurate and complete manner; and

(b) make the correction or respond to the applicant without delay.

No fees or disbursements

(3) A health information custodian shall not charge fees or disbursements in respect of a correction request.

Response to correction request

120.

(1) Subject to subsection (3), a health information custodian shall, not later than 30 days after receiving a correction request,

(a) make the correction requested and give the applicant a response in writing in respect of the correction; or

(b) give the applicant a response in writing that the correction request is refused.

Information if correction refused

(2) A health information custodian that refuses to make a requested correction shall include the following information with the response referred to in paragraph (1)(b):

(a) the reasons for the refusal;

(b) the provision of this Act on which the refusal is based;

(c) the title, business address, email address and business telephone number of a contact person who can respond to inquiries about the refusal;

(d) information in respect of the applicant’s rights under section 126.

Time limit exception

(3) The 30 day time limit in subsection (1) does not apply if subsection 122(2) or 123(3) or section 124 applies to the time limit for complying with the requirements of subsection (1).

Deemed refusal

121.

An applicant may deem a failure by a health information custodian to respond on time in respect of a correction request to be a decision to refuse to make a correction for the purpose of a request to the Information and Privacy Commissioner for a review under subsection 141(2).

Further information required

122.

(1) A health information custodian that requires further information from an applicant to identify a record, or for the purpose of clarification in respect of a requested correction, shall, as soon as reasonably possible, and not later than 10 days after receiving a correction request, make a request in writing to the applicant for the further information.

Time limit for compliance

(2) If subsection (1) applies, a health information custodian shall comply with the requirements of subsection 120(1) in respect of the correction request not later than 30 days after receiving the requested information.

Deemed abandonment of correction request

(3) A health information custodian may deem a correction request to be abandoned by an applicant if the applicant fails to respond within 60 days after he or she receives a request from the custodian under subsection (1) to provide further information.

Duty to inform applicant

(4) A health information custodian shall inform an applicant about subsection (3) in a request under subsection (1) for further information.

Effect of deemed abandonment

(5) Deemed abandonment of a correction request does not prevent an applicant from making a further correction request in respect of the same record.

Extension of time limit for compliance

123.

(1) A health information custodian may extend the time limit for complying with the requirements of subsection 120(1) in respect of a correction request for a reasonable period not exceeding 30 days after the expiration of the applicable time limit under subsection 120(1) or 122(2), if

(a) a large number of corrections are requested or a large number of records must be searched to identify the record to be corrected, and meeting the time limit would unreasonably interfere with the operations of the custodian;

(b) the custodian requires more time to consult with a person to decide whether or not there are reasons to refuse the correction request; or

(c) prescribed circumstances apply.

Duty to give notice

(2) A health information custodian that extends the time limit for complying with the requirements of subsection 120(1) shall give notice to the applicant, without delay,

(a) that the time limit is extended;

(b) of the reason for the extension;

(c) of the date by which the custodian will comply with the requirements; and

(d) that the applicant may, under subsection 141(2), request a review of the extension.

Time limit if custodian extends

(3) Subject to section 124, a health information custodian that, under subsection (1), extends the time limit for complying with the requirements of subsection 120(1), shall comply with those requirements before the expiration of the extension.

Suspension of time limit if review by IPC

124.

(1) If under subsection 132(2) a health information custodian requests the Information and Privacy Commissioner to authorize a further extension of the time limit for complying with the requirements of subsection 120(1) in respect of a correction request, the time limit referred to in that subsection is suspended from the day the custodian makes the request to the day the custodian receives the decision from the IPC.

Time limit if request denied

(2) If the Information and Privacy Commissioner denies a request by a health information custodian under subsection 132(2) to authorize an extension of the time limit for complying with the requirements of subsection 120(1), the custodian shall comply with those requirements not later than 30 days after receiving the decision from the IPC.

Time limit if IPC extends

(3) If under subsection 133(2) the Information and Privacy Commissioner authorizes an extension of the time limit for complying with the requirements of subsection 120(1) in respect of a correction request, the health information custodian shall comply with those requirements before the expiration of the extension.

Grounds for refusal

125.

A health information custodian may refuse to make a requested correction to information in a record if

(a) the applicant has not demonstrated that the record contains an error or omission;

(b) the information consists of a professional opinion or observation that a custodian has made in good faith;

(c) the record was not originally made by the custodian and the custodian does not have sufficient knowledge, expertise or authority to correct it; or

(d) the custodian has reasonable grounds to believe that the correction request is frivolous or vexatious, or is not made in good faith.

Definition: "statement of disagreement"

126.

(1) In this section and section 127, "statement of disagreement" means a statement by an applicant setting out reasons for disagreeing with a decision of a health information custodian to refuse to make a correction to information in a record that was requested in a correction request.

Statement of disagreement or request for review

(2) If a health information custodian refuses under section 125 to make a correction requested by an applicant in a correction request, the applicant may do one or more of the following:

(a) submit a statement of disagreement to the custodian;

(b) request the custodian to attach the correction request to the record that is the subject of the correction request;

(c) request a review by the Information and Privacy Commissioner under subsection 141(2).

Duty of custodian: statement of disagreement

127.

(1) Subject to the regulations, on receiving a statement of disagreement, a health information custodian shall attach the statement to the record that is the subject of the correction request or include a cross-reference in the record to the statement, if the record is in the custody or under the control of the custodian and contains personal health information about the applicant.

Duty of custodian: correction request

(2) Subject to the regulations, on receiving a request to attach a correction request to a record that is the subject of the correction request, a health information custodian shall attach the correction request to the record or include a cross-reference in the record to the correction request, if the record is in the custody or under the control of the custodian and contains personal health information about the applicant.

Duty to give statement, correction request

(3) Subject to the regulations, a heath information custodian that is required under subsection (1) to attach a statement of disagreement to a record, or under subsection (2) to attach a correction request to a record, shall take reasonable steps to give a copy of the statement or correction request to each person and organization to which the custodian had disclosed the record within one year before the applicable correction request was made.

Recipient duty

(4) Subject to subsection (5) and the regulations, a health information custodian that receives a statement of disagreement or correction request from another custodian under subsection (3), shall attach the statement or correction request to the record that was the subject of the correction request or include a cross-reference in the record to the statement or correction request.

Exception

(5) Subsection (4) does not apply if the applicable record is an electronic record stored in an electronic health information system and the statement of disagreement or correction request has already been attached or cross-referenced.

Duty to forward correction

128.

(1) Subject to subsections (2) and (3) and the regulations, a health information custodian that has corrected personal health information in a record shall take reasonable steps to provide the corrected information to each person and organization to which the custodian had disclosed the record within one year before the correction was made.

Exception

(2) The requirement in subsection (1) does not apply if the applicant informs the custodian in writing that it is not necessary to provide the corrected information to other persons and organizations.

Further exception

(3) Subject to subsection (4), the requirement in subsection (1) does not apply if the health information custodian has reasonable grounds to believe that refraining from providing the corrected information to a person or organization will not

(a) have an adverse effect on the applicant’s health;

(b) have an adverse effect on the provision of health services or related products or benefits to the applicant; and

(c) harm the applicant in any other manner.

Express instruction

(4) The exception in subsection (3) does not apply if the individual has provided an express instruction that the corrected personal health information should be provided to persons and organizations as required under subsection (1).

Recipient duty

(5) Subject to subsection (6) and the regulations, a health information custodian that receives a correction from another custodian under subsection (1), shall make the correction, attach the corrected information to the record that is the subject of the correction or include a cross-reference in the record to the correction.

Exception

(6) Subsection (5) does not apply if the applicable record is an electronic record stored in an electronic health information system and the correction has already been made, attached or cross-referenced.

PART 6 REVIEW AND APPEAL

Request for Authorization to Disregard Access Request

Request for authorization to disregard access request

129.

(1) A health information custodian may request the Information and Privacy Commissioner to authorize the custodian to disregard an access request.

Request in writing and timing

(2) A request under subsection (1) must be made in writing to the Information and Privacy Commissioner as soon as reasonably possible and not later than 30 days after the health information custodian receives the access request.

Notice and copy of request

(3) A health information custodian that makes a request under subsection (1) shall, without delay, give notice and a copy of the request to the individual who made the access request.

Review of request

130.

(1) Subject to subsection (2), the Information and Privacy Commissioner shall conduct a review of a request by a health information custodian made under subsection 129(1).

Denial after initial review

(2) After an initial review of a request made under subsection (1), the Information and Privacy Commissioner may deny the request without hearing representations or conducting a full review of the matter.

Decision in writing

(3) A decision under subsection (2) must be in writing and does not require reasons.

Requirement to give copy of decision

(4) The Information and Privacy Commissioner shall give a copy of the decision under subsection (2) to

(a) the health information custodian that requested the IPC to authorize the custodian to disregard the access request; and

(b) the individual who made the access request.

No appeal

(5) A decision under subsection (2) is final and is not subject to appeal.

Authorization to disregard access request

131.

(1) On completing a review of a request under subsection 130(1), the Information and Privacy Commissioner may authorize the health information custodian to disregard an access request if the IPC is satisfied that that the access request

(a) is frivolous or vexatious;

(b) is not made in good faith;

(c) concerns a trivial matter;

(d) amounts to an abuse of the right to access; or

(e) would unreasonably interfere with the operations of the custodian because of its repetitious or systematic nature.

Decision in writing

(2) A decision under subsection (1) must be in writing and must include reasons.

Requirement to give copy of decision

(3) The Information and Privacy Commissioner shall give a copy of the decision to

(a) the health information custodian that requested the IPC to authorize the custodian to disregard the access request; and

(b) the individual who made the access request.

No appeal

(4) A decision under subsection (1) is final and is not subject to appeal.

Request for Extension of Time Limit for Responding to Access Requests and Correction Requests

Request for extension of time limit: access request

132.

(1) A health information custodian that has, under subsection 106(1), extended the time limit for responding to an access request, may request the Information and Privacy Commissioner to authorize a further extension of the time limit for responding to an individual under subsection 101(1) on the grounds that

(a) a large number of records is requested or must be searched to identify the applicable record, and meeting the time limit would unreasonably interfere with the operations of the custodian; or

(b) the custodian requires more time to consult with a person to decide whether or not the individual is entitled under this Act to access to a requested record.

Request for extension of time limit: correction request

(2) A health information custodian that has, under subsection 123(1), extended the time limit for complying with the requirements of subsection 120(1) in respect of a correction request, may request the Information and Privacy Commissioner to authorize a further extension of the time limit on the grounds that

(a) a large number of records is requested or must be searched to identify the applicable record, and meeting the time limit would unreasonably interfere with the operations of the custodian; or

(b) the custodian requires more time to consult with a person to decide whether or not there are reasons to refuse to make a correction.

Request in writing and timing

(3) A request under subsection (1) or (2) must be made in writing to the Information and Privacy Commissioner as soon as reasonably possible and before the expiration of the time limit for the extension under subsection 106(1) or 123(1).

Notice and copy of request

(4) A health information custodian that makes a request under subsection (1) or (2) shall, without delay, give notice and a copy of the request to the individual who made the access request or correction request.

Review of request

133.

(1) The Information and Privacy Commissioner shall conduct a review of a request by a health information custodian made under subsection 132(1) or (2).

Extension of time limit

(2) On completing a review of a request made under subsection 132(1) or (2), the Information and Privacy Commissioner may authorize an extension of the time limit for responding to an individual under subsection 101(1) in respect of an access request or for complying with the requirements of subsection 120(1) in respect of a correction request, for the period that he or she considers appropriate, if the IPC is satisfied that

(a) a large number of records is requested or must be searched to identify the applicable record, and meeting the time limit would unreasonably interfere with the operations of the health information custodian;

(b) the custodian requires more time to consult with a person to decide whether or not

(i) the individual is entitled under this Act to access to a requested record, or

(ii) there are reasons to refuse to make a correction; or

(c) there are other reasons for granting the extension.

Decision in writing

(3) A decision under subsection (2) must be in writing and must include reasons.

Requirement to give copy of decision

(4) The Information and Privacy Commissioner shall give a copy of the decision to

(a) the health information custodian that requested the IPC to authorize an extension of the time limit; and

(b) the individual who made the access request or correction request.

No appeal

(5) A decision under subsection (2) is final and is not subject to appeal.

Reviews Relating to Collection, Use and Disclosure of Personal Health Information

Request for review: collection, use and disclosure

134.

(1) An individual may request the Information and Privacy Commissioner to review whether a health information custodian has collected, used or disclosed personal health information about the individual in contravention of this Act.

Request in writing

(2) A request for review must be in writing.

Copy of review

(3) On receiving a request for review, the Information and Privacy Commissioner

(a) shall give a copy of the request to the health information custodian concerned; and

(b) may give a copy of the request to any other person or organization that may be affected by the request.

Power to sever information

(4) Before giving a copy of a request for review to a person or organization referred to in subsection (3), the Information and Privacy Commissioner may sever any information from the request that he or she considers appropriate.

Review by IPC

135.

(1) Subject to subsection (2) and section 136, the Information and Privacy Commissioner shall conduct a review requested under subsection 134(1).

Grounds for refusal, discontinuance

(2) The Information and Privacy Commissioner may refuse to conduct a review and may discontinue a review if he or she is satisfied that

(a) the request for review

(i) is frivolous or vexatious,

(ii) is not made in good faith,

(iii) concerns a trivial matter, or

(iv) amounts to an abuse of process; or

(b) the subject matter for review has already been dealt through a review or an alternative dispute resolution process or by a court under this Act or under the Access to Information and Protection of Privacy Act.

Alternative dispute resolution

136.

(1) After a request for review is made under subsection 134(1), the Information and Privacy Commissioner may, without conducting a full review, assist the individual who requested the review and the health information custodian to achieve a resolution of the matter through a formal or informal alternative dispute resolution process.

Record required

(2) If the matter is resolved under subsection (1), the Information and Privacy Commissioner shall make a record in respect of the resolution.

Review initiated by IPC

137.

(1) If the Information and Privacy Commissioner is satisfied that a review is warranted in the circumstances, he or she may, without receiving a request under subsection 134(1), initiate a review of whether a health information custodian has collected, used or disclosed personal health information about one or more individuals in contravention of this Act.

Notice of review

(2) On initiating a review under subsection (1), the Information and Privacy Commissioner

(a) shall give notice of the review to the health information custodian concerned; and

(b) may give notice of the review to any other person or organization that may be affected by the review.

Discontin- uance of review

(3) The Information and Privacy Commissioner may at any time discontinue a review that he or she initiated under subsection (1).

Notice of discontin- uance

(4) The Information and Privacy Commissioner shall give notice of discontinuance of a review to the health information custodian concerned.

Alternative dispute resolution

138.

(1) The Information and Privacy Commissioner may, without completing a review initiated under subsection 137(1), work with the health information custodian to achieve a resolution of the matter through a formal or informal alternative dispute resolution process.

Record required

(2) If the matter is resolved under subsection (1), the Information and Privacy Commissioner shall make a record in respect of the resolution.

IPC report

139.

(1) On completing a review under subsection 135(1) or 137(1), the Information and Privacy Commissioner shall prepare a report in writing that includes findings in respect of whether the health information custodian has collected, used or disclosed personal health information about one or more individuals in contravention of this Act.

Recommend- ations for action

(2) The Information and Privacy Commissioner may set out in the report referred to in subsection (1) any recommendations for action by the health information custodian that the IPC considers appropriate, whether or not the IPC finds that the custodian collected, used or disclosed personal health information in contravention of this Act.

Reasons

(3) The Information and Privacy Commissioner shall include reasons for any recommendations made in a report referred to in subsection (1).

Requirement to give copy of report

140.

(1) The Information and Privacy Commissioner shall give a copy of the report referred to in subsection 139(1) to

(a) the individual who asked for the review, if applicable;

(b) the health information custodian concerned; and

(c) the Minister.

Authority to give copy of report

(2) The Information and Privacy Commissioner may give a copy of the report referred to in subsection 139(1) to any person or organization that made representations at the review.

Request for Review: Access Request and Correction Request

Request for review: access request

141.

(1) An individual who makes an access request under subsection 96(1) may request the Information and Privacy Commissioner to review any decision, act or failure to act of a health information custodian that relates to the access request.

Request for review: correction request

(2) An individual who makes a correction request under subsection 119(1) may request the Information and Privacy Commissioner to review any decision, act or failure to act of a health information custodian that relates to the correction request.

Requirement and timing

142.

(1) A request for review under subsection 141(1) or (2) must be made in writing to the Information and Privacy Commissioner

(a) within 60 days after the day a decision by a health information custodian that is the subject of the review is received by the individual;

(b) in the case of a failure by a health information custodian to comply with a requirement by a day specified in this Act, within 60 days after the specified day; or

(c) if neither paragraph (a) nor (b) applies, within 60 days after the day the individual requesting the review became aware of the circumstances giving rise to the request.

Extension of time

(2) The Information and Privacy Commissioner may, if he or she considers it appropriate, accept a request for review submitted after the time limit referred to in subsection (1).

Copy of review

(3) On receiving a request for review, the Information and Privacy Commissioner

(a) shall give a copy of the request to the health information custodian concerned;

(b) may give a copy of the request to any other person or organization that may be affected by the request.

Power to sever information

(4) Before giving a copy of a request for review to a person or organization referred to in subsection (3), the Information and Privacy Commissioner may sever any information from the request that he or she considers appropriate.

Review by IPC

143.

(1) Subject to subsection (2) and section 144, the Information and Privacy Commissioner shall conduct a review requested under subsection 141(1) or (2).

Grounds for refusal, discontinuance

(2) The Information and Privacy Commissioner may refuse to conduct a review and may discontinue a review if he or she is satisfied that

(a) the request for a review

(i) is frivolous or vexatious,

(ii) in not made in good faith,

(iii) concerns a trivial matter, or

(iv) amounts to an abuse of process; or

(b) the subject matter for review has already been dealt with through a review or an alternative dispute resolution process or by a court under this Act or under the Access to Information and Protection of Privacy Act.

Alternative dispute resolution

144.

(1) After a request for review is made under subsection 141(1) or (2), the Information and Privacy Commissioner may, without conducting a full review, assist the individual who requested the review and the health information custodian to achieve a resolution of the matter through a formal or informal alternative dispute resolution process.

Record required

(2) If the matter is resolved under subsection (1), the Information and Privacy Commissioner shall make a record in respect of the resolution.

Onus: review relating to access request

145.

On a review of a decision to refuse an individual access to all or part of a record, the onus is on the health information custodian to establish that the individual has no right of access to the record or part.

IPC report

146.

(1) On completing a review under subsection 143(1), the Information and Privacy Commissioner shall prepare a report in writing with respect to the matter that sets out whether or not he or she fully concurs with the decision, act or failure to act of the health information custodian and the reasons for concurring or not concurring.

Recommend- ations for action

(2) The Information and Privacy Commissioner may set out in the report referred to in subsection (1) any recommendations for action by the health information custodian that the IPC considers appropriate, whether or not the IPC concurs with the decision, act or failure to act of the health information custodian.

Reasons

(3) The Information and Privacy Commissioner shall include reasons for any recommendations made in a report referred to in subsection (1).

Requirement to give copy of report

147.

(1) The Information and Privacy Commissioner shall give a copy of the report referred to in subsection 146(1) to

(a) the individual who asked for the review, if applicable;

(b) the health information custodian concerned; and

(c) the Minister.

Authority to give copy of report

(2) The Information and Privacy Commissioner may give a copy of the report referred to in subsection 146(1) to any person or organization that made representations at the review.

Procedure and Evidence on Review

Rules

148.

Subject to this Act and the regulations, the Information and Privacy Commissioner may make rules governing the practice and procedure in reviews and alternative dispute resolution processes conducted under this Part.

Time limit for review

149.

The Information and Privacy Commissioner shall make best efforts to complete a review or an alternative dispute resolution process within 120 days after receipt of a request for review under this Part.

Review conducted in private

150.

The Information and Privacy Commissioner shall conduct a review in private.

Represent- ations in review under section 130

151.

(1) An individual who has made an access request must be given the opportunity to make representations to the Information and Privacy Commissioner during a review conducted under subsection 130(1).

Represent- ations in review under section 137

(2) A health information custodian that is subject to a review initiated by the Information and Privacy Commissioner under subsection 137(1) must be given the opportunity to make representations to the IPC during the review.

Represent- ations in other reviews

(3) The following persons or organizations must be given the opportunity to make representations to the Information and Privacy Commissioner during a review conducted under subsection 135(1) or 143(1):

(a) the individual who requested the review;

(b) the health information custodian concerned.

Other representa- tions

(4) During a review under subsection 135(1), 137(1) or 143(1), the Information and Privacy Commissioner may give the opportunity to make representations to a person or organization that may be affected by the results of the review.

Form of representa- tions

(5) The Information and Privacy Commissioner may decide whether representations are to be made in writing or verbally.

Representa- tion by counsel or agent

(6) A person or organization that may make representations to the Information and Privacy Commissioner may be represented by counsel or an agent.

No right to be present during review

(7) No person is entitled as of right to be present during a review or to have access to, or to comment on, representations made to the Information and Privacy Commissioner by any other person.

Evidence

152.

In conducting a review under this Part, the Information and Privacy Commissioner may receive and accept any evidence and other information that he or she sees fit, and the IPC is not bound by the rules of law respecting evidence in civil actions or proceedings and may proceed to ascertain the facts in the manner that he or she considers appropriate.

Powers of IPC

153.

(1) Notwithstanding any other Act or any privilege available at law, and subject to the regulations, the Information and Privacy Commissioner may, in conducting a review under this Act, require the production of and examine any record that may be relevant to a review under this Act, that is in the custody or under the control of the health information custodian concerned.

Time limit

(2) Notwithstanding any other Act or any privilege available at law, and subject to subsection (3) and the regulations, a health information custodian shall produce copies of the required records for examination by the Information and Privacy Commissioner within 14 days after receiving a request for production.

Examination of record at satisfactory site

(3) Subject to the regulations, if the Information and Privacy Commissioner is satisfied that it is not practical for the health information custodian to physically produce a copy of a record for examination by the IPC, the custodian shall, within the time limit set in subsection (2), facilitate the examination of the record at a site satisfactory to the IPC.

Destruction of records

(4) After completing a review under this Part, the Information and Privacy Commissioner shall, subject to the regulations, destroy all copies of records produced.

Additional powers of IPC

154.

(1) In conducting a review under this Part, the Information and Privacy Commissioner

(a) may summon any person as a witness;

(b) may require any person to give evidence on oath or affirmation; and

(c) has the same power as is vested in a court of record in civil cases

(i) to administer oaths and affirmations,

(ii) to enforce the attendance of any person as a witness,

(iii) to compel any person to give evidence, and

(iv) to compel any person to produce any record to which this Act applies that is in the custody or under the control of a health information custodian.

Requirement to give evidence

(2) Notwithstanding any other Act or any privilege available at law, no person shall withhold evidence, on any grounds, from the Information and Privacy Commissioner during a review under this Part.

Evidence in other proceedings

(3) Evidence given by a person during a review conducted by the Information and Privacy Commissioner under this Part is inadmissible in a court or in any other proceeding, except

(a) in a prosecution for perjury;

(b) in a prosecution for an offence under this Act; or

(c) in an appeal or an application for judicial review in respect of a matter under this Act.

Evidence from alternative dispute resolution process

155.

Communications and evidence arising from anything said or produced during the course of an alternative dispute resolution process are confidential, and are not admissible in any proceedings under this Act, or in any action, matter or other proceedings, without the consent in writing of the parties to the process.

Decision by Custodian

Custodian’s decision: IPC recommenda- tions

156.

(1) Subject to the regulations, if a report by the Information and Privacy Commissioner under section 139 or 146 sets out recommendations for action by a health information custodian, the custodian shall, within 30 days after the day he or she receives the report,

(a) make a decision whether or not to follow the recommendations of the IPC or some of the recommendations;

(b) give notice of the decision made under paragraph (a) to the IPC, the individual who requested the review and the Minister; and

(c) give notice to the individual who requested the review of the right to appeal referred to in subsection 160(1), if the custodian decides not to follow some or all of the recommendations of the IPC.

Effect of failure to decide

(2) Subject to the regulations, if a health information custodian fails to make a decision under paragraph (1)(a) and give notice of the decision to the individual who requested the review within 30 days after the day the custodian receives the report of the Information and Privacy Commissioner, the custodian is deemed to have decided not to follow the recommendations of the IPC.

Notice of decision

157.

The Information and Privacy Commissioner may, if he or she considers it appropriate, give a copy of the notice of decision referred to in subsection 156(1) to any persons or organizations that the IPC allowed under subsection 151(4) to make representations at the review.

Requirement to comply with decision

158.

A health information custodian shall comply with a decision made under paragraph 156(1)(a) to follow the recommendations of the Information and Privacy Commissioner, or some of them, within 45 days after the day notice of that decision is given under subsection 156(1) to the IPC.

Appeal to Supreme Court

Appeal by individual of IPC finding: collection, use and disclosure

159.

(1) An individual who requested a review under subsection 134(1) may appeal a finding by the Information and Privacy Commissioner under subsection 139(1) that a health information custodian has not collected, used or disclosed personal health information in contravention of this Act.

Appeal by individual of IPC finding: access request, correction request

(2) An individual who requested a review under section 141 may appeal a finding by the Information and Privacy Commissioner under subsection 146(1) that he or she concurs with a decision, act or failure to act of a health information custodian that relates to an access request or correction request.

Commencing appeal

(3) An appeal referred to in subsection (1) or (2) must be commenced by filing a notice of appeal with the Supreme Court and serving the notice on the health information custodian within 30 days after the day the individual receives the report that includes the finding.

Appeal by individual of decision by custodian

160.

(1) An individual who requested a review under subsection 134(1) or section 141 may appeal a decision made by a health information custodian under subsection 156(1) to the Supreme Court by filing a notice of appeal with the Supreme Court and serving the notice on the custodian within 30 days after the day the individual receives notice of the decision.

Appeal by

(2) An individual who requested a review under subsection 134(1) or section 141 may appeal a deemed decision of a health information custodian under subsection 156(2) to the Supreme Court by filing a notice of appeal with the Supreme Court and serving the notice on the custodian within 90 days after the day the individual receives the report of the Information and Privacy Commissioner referred to in section 139 or 146.

Appeal by IPC of decision by custodian

161.

(1) The Information and Privacy Commissioner may appeal a decision made by a health information custodian under subsection 156(1), in respect of a matter reviewed by the IPC under subsection 137(1), to the Supreme Court by filing a notice of appeal with the Supreme Court and serving the notice on the custodian within 30 days after the day the IPC receives notice of the decision.

Appeal by IPC of deemed decision of custodian

(2) The Information and Privacy Commissioner may appeal a deemed decision of a health information custodian under subsection 156(2), in respect of a matter reviewed by the IPC under subsection 137(1), to the Supreme Court by filing a notice of appeal with the Supreme Court and serving the notice on the custodian within 90 days after the day the IPC gives his or her report to the custodian under section 139.

Not party to appeal

(3) The Information and Privacy Commissioner is not a party to an appeal under this Part except an appeal under this section.

Determination by Supreme Court on appeal

162.

On an appeal, the Supreme Court shall make its own determination of the matter.

Requirement to give evidence

163.

Notwithstanding any other Act or any privilege available at law, on an appeal

(a) the Supreme Court may examine any record in the custody or under the control of a health information custodian; and

(b) no person shall withhold evidence, on any grounds, from the Supreme Court.

Precautions to avoid disclosure

164.

(1) On an appeal or a review of a matter under this Act, a court shall take every reasonable precaution to avoid the disclosure by the court or a person of

(a) personal health information about an individual;

(b) information or other material if the nature of the information or material could justify a refusal by a health information custodian under Part 5 to disclose or provide access to a record or part of a record; or

(c) information as to whether a record exists if section 98 applies in respect of the record.

Examples of precautions

(2) For the purposes of subsection (1), reasonable precautions may include, where appropriate, any of the following measures:

(a) examining in private any record to which this Act applies;

(b) receiving representations without notice to others;

(c) conducting hearings in private;

(d) sealing court files.

Disclosure of information relating to offence

165.

The Supreme Court may disclose information that relates to the commission of an offence to a law enforcement agency, if the Court is satisfied that there is evidence of the commission of the offence.

Onus: appeal relating to access request

166.

On an appeal of a decision to refuse an individual access to all or part of a record, the onus is on the health information custodian to establish that the individual has no right of access to the record or part.

Order of Supreme Court

167.

(1) On the determination of an appeal, the Supreme Court may make any order that it considers appropriate, and an order may be made subject to any conditions the Court considers appropriate.

Compliance with order

(2) A person or organization shall comply with an order of the Supreme Court within the time set in the order, or if no time is set, within 45 days after the day the order is issued.

PART 7

INFORMATION AND PRIVACY

COMMISSIONER

Administration

Information and Privacy Commissioner

168.

(1) The Information and Privacy Commissioner appointed under subsection 61(1) of the Access to Information and Protection of Privacy Act is the Information and Privacy Commissioner for the purposes of this Act.

Acting IPC

(2) An acting Information and Privacy Commissioner appointed under section 63 of the Access to Information and Protection of Privacy Act is an acting Information and Privacy Commissioner for the purposes of this Act. SNWT 2020,c.13,s.3(2).

Special IPC

169.

(1) If, for any reason, the Information and Privacy Commissioner determines that he or she should not act in respect of a particular matter under this Act, the Speaker of the Legislative Assembly, on the recommendation of the Board of Management of the Legislative Assembly, may appoint a person as a Special Information and Privacy Commissioner to act in the place of the IPC in respect of that matter.

Term of Special IPC

(2) A Special Information and Privacy Commissioner holds office until the conclusion of the matter in respect of which he or she has been appointed. SNWT 2020,c.13,s.3(3).

Oath

170.

Before undertaking the duties of office in respect of the exercise of powers or the performance of duties or functions under this Act, the Information and Privacy Commissioner shall take an oath or affirmation, before either the Speaker or Clerk of the Legislative Assembly, to faithfully and impartially perform the duties of the office and not to disclose any information received by the Office of the IPC under this Act except in accordance with this Act.

Information and Privacy Commissioner employees

171.

(1) The Information and Privacy Commissioner may employ any person whom the Information and Privacy Commissioner considers necessary to assist in carrying out the powers, duties and functions of the Information and Privacy Commissioner under this Act.

Public service

(2) Persons employed under subsection (1) are members of the public service to whom the Public Service Act applies.

Engaging services

(3) The Information and Privacy Commissioner may, from time to time, engage the services of any person whom the Information and Privacy Commissioner considers necessary to assist in carrying out the powers, duties and functions of the Information and Privacy Commissioner under this Act.

Oath of office: employees

(4) A person employed by the office of the Information and Privacy Commissioner under subsection (1) shall take an oath, administered by the Information and Privacy Commissioner, undertaking to not disclose any information received by that person under this Act except in accordance with this Act.

Oath of office: contractors

(5) The Information and Privacy Commissioner may require a person engaged under subsection (3) to take an oath, administered by the Information and Privacy Commissioner, undertaking to not disclose any information received by that person under this Act except in accordance with this Act.

Form of oaths

(6) The form of oaths required under this section shall be determined by the Speaker of the Legislative Assembly. SNWT 2020,c.13,s.3(4).

Delegation by IPC

172.

(1) The Information and Privacy Commissioner may delegate to any person any power, duty or function of the IPC under this Act except the following:

(a) the power to delegate under this section;

(b) the power under section 148 to make rules governing the practice and procedure in reviews;

(c) the power under paragraph 184(1)(c) to authorize a method of giving notice;

(d) the power under paragraph 184(1)(d) to authorize substitutional service;

(e) a prescribed power, duty or function.

Delegation in writing

(2) A delegation under subsection (1) must be in writing and may contain the conditions or restrictions that the Information and Privacy Commissioner considers appropriate.

Annual report

173.

The Information and Privacy Commissioner shall, by July 1 in each year, submit to the Speaker of the Legislative Assembly

(a) an assessment of the effectiveness of this Act;

(b) a report on the activities of the IPC under this Act during the previous year, including information concerning any instances where recommendations made by the IPC after a review were not followed; and

(c) any recommendations or comments on matters relating to this Act that the IPC considers appropriate.

SNWT 2020,c.13,s.3(5).

Powers and Duties of the Information and Privacy Commissioner

General powers

174.

The Information and Privacy Commissioner may

(a) inform the public about this Act;

(b) receive representations about the operation or administration of this Act;

(c) engage in or commission research into matters affecting the carrying out of the purposes of this Act;

(d) at the request of a health information custodian, provide the custodian with advice or recommendations of general application respecting requirements of the custodian under this Act; and

(e) comment on the implications of proposed legislation or proposed government policies, procedures, programs or services in respect of

(i) the protection of personal health information and the privacy of individuals the information is about, and

(ii) the access by an individual to personal health information about him or her.

Privacy impact assessments

175.

The Information and Privacy Commissioner may provide comments to a health information custodian respecting a privacy impact assessment given to the IPC by a custodian under subsection 89(3) or under the regulations.

Coordination with other jurisdictions

176.

Notwithstanding subsections 178(1) and (2), the Information and Privacy Commissioner may, for the purpose of coordinating activities and handling complaints involving two or more jurisdictions, enter into information sharing and other agreements with, and disclose personal health information to, a person who, under the legislation of Canada, a province or another territory, has powers, duties and functions similar to those of the IPC.

Public Register

Duty to maintain register

177.

(1) The Information and Privacy Commissioner shall maintain a public register of reports and decisions of the IPC made under Part 6.

Protection of information

(2) Before registering a report or decision in the public register, the Information and Privacy Commissioner shall take measures to protect the identity of any individual whose personal health information is included.

Restrictions on Disclosure

Duty of confiden- tiality: IPC

178.

(1) The Information and Privacy Commissioner shall not disclose any information that comes to his or her knowledge in the exercise of the powers or performance of the duties or functions of the IPC under this Act.

Duty of confident- iality: employees, contractors

(2) A person employed in or engaged by the Office of the Information and Privacy Commissioner shall not disclose any information that comes to his or her knowledge in the course of his or her employment in or engagement by that office.

Authority for disclosure

(3) Notwithstanding subsections (1) and (2), the Information and Privacy Commissioner may disclose, or may authorize a person employed in or engaged by the Office of the IPC to disclose,

(a) in the course of a review or alternative dispute resolution process conducted under Part 6, any matter that the IPC considers necessary to disclose to facilitate the review or process; and

(b) in a report prepared under Part 6, any matter that the IPC considers necessary to disclose to establish grounds for the findings and recommendations in the report.

Exception

(4) When making a disclosure in accordance with subsection (3), the Information and Privacy Commissioner and a person employed in or engaged by the Office of the IPC, shall not disclose

(a) any information or other material, if the nature of the information or material could justify a refusal by the health information custodian under Part 5 to provide access to a record or part of a record; or

(b) any information about whether a record exists, if section 98 applies in respect of the record.

Disclosure relating to offence

(5) Notwithstanding subsection (1), the Information and Privacy Commissioner may disclose to a law enforcement agency, or may authorize a person employed in or engaged by the Office of the IPC to disclose to a law enforcement agency, information that relates to the commission of an offence.

Disclosure for prosecution, application or appeal

(6) Notwithstanding subsection (1), the Information and Privacy Commissioner may disclose, or may authorize a person employed in or engaged by the Office of the IPC to disclose, information in the course of a prosecution, application or appeal referred to in subsection 154(3).

Non- compellability

179.

(1) Subject to subsection (2), the Information and Privacy Commissioner or a person employed in or engaged by the Office of the IPC may not be compelled to give evidence in a court or in a proceeding of a judicial nature concerning any information that comes to his or her knowledge in the exercise of the powers or performance of the duties or functions of the IPC under this Act.

Exception

(2) Subsection (1) does not apply in respect of an appeal by the Information and Privacy Commissioner under section 161.

GENERAL

Limitation of Liability

Immunity from liability

180.

No action lies against the Government of the Northwest Territories, an officer or employee of the Government, a health information custodian or an agent or any other person acting under the direction of a custodian or agent, for

(a) providing or withholding, in good faith, any information under this Act;

(b) any consequences that flow from providing or withholding, in good faith, any information under this Act; or

(c) the failure to give notice required under this Act, if reasonable care is taken to give the required notice.

Immunity from liability: IPC

181.

No action lies against the Information and Privacy Commissioner, a former IPC or any other person who is or was employed in or engaged by the Office of the IPC for anything done or not done, in good faith, under this Act.

Immunity from liability:

182.

No action lies against a person who, in good faith,

(a) provides information or gives evidence in a proceeding under Part 6 to the Information and Privacy Commissioner or to a person employed in or engaged by the Office of the IPC; or

(b) participates in a proceeding under Part 6.

Prohibition against penalizing

183.

A health information custodian shall not penalize an agent who, in good faith,

(a) provides information or gives evidence in a proceeding under Part 6 to the Information and Privacy Commissioner or to a person employed in or engaged by the Office of the IPC;

(b) participates in a proceeding under Part 6; or

(c) discloses information in accordance with this Act.

Notice

Notice: methods

184.

(1) Subject to subsection (2), where notice must be given to a person under Part 5 or Part 6, the notice must be given

(a) by sending it to that person by prepaid mail to the last known address of that person;

(b) by personal service;

(c) by such other method as may be authorized in rules made by the Information and Privacy Commissioner or as may be authorized in a particular case by the IPC; or

(d) by substitutional service, if authorized by the Information and Privacy Commissioner.

Exception

(2) Subsection (1) does not apply in respect of a notice of appeal.

Offence and Punishment

Prohibition: collection, use and disclosure

185.

No person shall knowingly collect, use or disclose personal health information in contravention of this Act or the regulations.

Prohibition: obstruction

186.

No person shall wilfully

(a) obstruct the Information and Privacy Commissioner or another person in the exercise of the powers or performance of the duties or functions of the IPC or other person under this Act;

(b) fail to comply with a lawful requirement of the IPC or other person under this Act; or

(c) make a false statement to, or mislead or attempt to mislead, the IPC or any other person in the exercise of the powers or performance of the duties or functions of the IPC or other person under this Act.

Prohibition: alteration,

187.

No person shall

(a) alter, falsify or conceal a record, or direct another person to do so, with the intent of evading an access request, correction request or a request for disclosure of a record; or

(b) destroy a record that is subject to this Act, or direct another person to do so, with the intent of evading an access request, a correction request or a request for disclosure of a record.

Prohibition: false

188.

No person shall

(a) obtain or attempt to obtain access to another person’s personal health information by falsely representing that he or she is entitled to the information; or

(b) attempt to have a change or correction made to another person’s personal health information by falsely representing that he or she is entitled to have the change or correction made.

Prohibition: commercial purpose

189.

No person shall knowingly use personal health information to market a service for a commercial purpose, to solicit money, or for any other commercial purpose or anticipated profit unless the individual the information is about has provided express consent to its use for that purpose.

General prohibition

190.

No person shall knowingly contravene or fail to comply with this Act or the regulations.

Immunity from prosecution

191.

No person is liable to prosecution for an offence under an enactment by reason only of that person’s compliance with a requirement or recommendation of the Information and Privacy Commissioner under this Act.

Offence and punishment

192.

Every person who contravenes or fails to comply with this Act or the regulations is guilty of an offence punishable on summary conviction, and except as otherwise provided, is liable

(a) in the case of a corporation, to a fine not exceeding $500,000; or

(b) in the case of any other person, to a fine not exceeding $50,000.

Officers of corporation

193.

If a corporation commits an offence, any officer, director, agent or employee of the corporation who directed, authorized, assented to, acquiesced in, or participated in the commission of the offence is a party to and guilty of the offence, and is liable on conviction to the punishment provided for the offence, whether or not the corporation has been prosecuted for the offence or convicted.

Limitation period

194.

A prosecution for an offence under this Act or the regulations may not be commenced more than three years after the day the alleged offence was committed.

Regulations

Regulations

195.

The Commissioner, on the recommendation of the Minister, may make regulations

(a) prescribing persons, classes of persons and organizations as health information custodians for the purposes of paragraphs (d) and (e) of the definition "health information custodian" in subsection 1(1);

(b) respecting exceptions to paragraph (a) of the definition "health service" in subsection 1(1), prescribing health services for the purpose of subparagraph (a)(iv) of that definition and prescribing services that are not health services for the purpose of paragraph (b) of that definition;

(c) respecting exceptions to the definition "health service provider" in subsection 1(1), further defining that definition, and prescribing organizations as health service providers for specified purposes, for the purpose of paragraph (b) of that definition;

(d) prescribing information about a health service provider that provides a health service to an individual as personal health information for the purpose of paragraph (g) of the definition "personal health information" in subsection 1(1), and respecting circumstances under which the prescribed information is personal health information about a particular individual;

(e) prescribing information as personal health information for the purpose of paragraph (i) of the definition "personal health information" in subsection 1(1);

(f) defining terms that are used but not defined in this Act;

(g) respecting electronic health information systems and electronic records containing personal health information, including

(i) collection from electronic health information systems or electronic records,

(ii) disclosure to or by electronic health information systems, and

(iii) the auditing or monitoring of electronic health information systems or electronic records, or any matter relating to those systems or records; exempting specified categories of records from the application of this Act, for the purpose of paragraph 4(1)(e); prescribing persons or classes of persons for the purposes of paragraph 7(b) as persons who are responsible under this Act and regulations for the exercise of powers and performance of duties and other functions of health information custodians that are not natural persons; establishing a health information governance committee and respecting membership on the committee, the appointment of members to the committee and the powers, duties and functions of the committee; respecting the requirement under section 8 to establish or adopt standards, policies and procedures to implement the requirements of this Act and the regulations, including requirements for specified classes of health information custodians; requiring and respecting audits or other procedures for monitoring compliance by health information custodians with this Act, the regulations and standards, policies and procedures established or adopted under subsection 8(1), and respecting the designation of agents responsible for such audits or procedures; prescribing persons, classes of persons and organizations as agents for the purpose of paragraph 9(2)(d); respecting information managers and information management agreements and setting out and respecting exceptions to subsection 13(2); respecting exceptions to subsection 15(2); respecting notice referred to in paragraphs 15(2) (a) and (b) and requirements under Parts 3, 4 and 5 to give notice; prescribing, for the purposes of paragraph 20(3)(c) or 20(7)(d),

(i) requirements pertaining to the method of making an electronic signature, and

(ii) information technology standards that electronic signatures must satisfy; prescribing circumstances, for the purpose of subparagraph 22(2)(b)(iv), under which a condition placed by an individual on his or her consent to the collection, use or disclosure of personal health information about the individual is not effective; prescribing circumstances, for the purpose of subparagraph 24(3)(b)(iv), under which a withdrawal of consent to the collection, use or disclosure of personal health information is not effective; respecting substitute decision makers and, for the purpose of paragraph 25(1)(i), prescribing persons who may act as substitute decision makers and the circumstances under which they may act; respecting the determination under subsection 28(1) of the adequacy of non-identifying health information; respecting the requirement under section 31 to inform or give notice to an individual or substitute decision maker about information referred to in that subsection and respecting methods of giving notice, including by posting or making readily available a notice with the information; prescribing purposes for which a person other than a health information custodian or an individual may collect or use the individual’s personal health number under paragraph 32(1)(c); respecting the stripping, encoding or other transformation of personal health information referred to in subsection 36(1) and the creation or production of personal health information and the comparison of personal health information referred to in subsection 36(2); respecting exceptions to subsections 40(2) and (3);

(z) respecting agreements referred to in subsection 54(2);

(z.1) respecting exceptions to section 60;

(z.2) respecting information sharing agreements referred to in subsections 61(2) and (3), prescribing persons and organizations to which a public custodian may disclose personal health information under subsection 61(1), and respecting the consent to disclosure of statistical information required by paragraph 61(3)(a);

(z.3) respecting the disclosure of information to the Department under section 62;

(z.4) respecting the requirement under section 63 to disclose personal health information to or by an electronic health information system, including

(i) prescribing health information custodians that must comply with the requirement,

(ii) designating an electronic health information system for the purposes of that section, or respecting the designation of an electronic health information system for the purposes of that section, the person or organization that may make the designation and the publication of the designation, and

(iii) respecting the personal health information that must be disclosed, including the person or organization that may determine the information that must be disclosed, the manner of disclosing the information and the publication of those requirements;

(z.5) respecting the requirement under section 64 to disclose personal health information to a health information custodian and prescribing health information custodians for the purpose of that section;

(z.6) respecting the requirement under section 66 to disclose personal health information to a public health authority, including exceptions to the requirement;

(z.7) establishing a research ethics committee and respecting a research ethics committee established under this paragraph, including the appointment and revocation of the appointment of members of the committee and organization of the committee;

(z.8) prescribing requirements for an application for approval of a research proposal made to a research ethics committee under section 72;

(z.9) prescribing requirements that must be met before a health information custodian may disclose personal health information to a researcher under section 78;

(z.10) respecting agreements referred to in subsection 80(1);

(z.11) establishing a process for the review of whether a researcher is in compliance with the provisions of an agreement referred to in subsection 80(1) and the requirements referred to in section 81, and respecting

(i) the persons or organizations that may conduct reviews, including their powers on review,

(ii) the duties of a researcher who is under review, and

(iii) exceptions to provisions of this Act restricting disclosure of personal health information by a health information custodian or the Information and Privacy Commissioner for the purposes of a review;

(z.12) respecting fees and disbursements referred to in subsection 80(2) for the cost of providing disclosure of information to a researcher and respecting exceptions to subsection 80(3);

(z.13) respecting the requirement under subsection 85(1) for a health information custodian to take reasonable measures to maintain administrative, technical and physical safeguards for the protection of personal health information and respecting what constitutes reasonable measures;

(z.14) setting out and respecting requirements for the protection of the security and confidentiality of personal health information;

(z.15) respecting the retention, transfer and destruction or other disposal of records containing personal health information;

(z.16) respecting time periods and the development of schedules for the retention of records containing personal health information; respecting the establishment or designation of archives or information repositories to which health information custodians, or a class of health information custodian, must transfer records or copies of records containing personal health information, and respecting the requirement to transfer records to the archive or information repository; respecting the privacy of individuals who personal health information is about and breaches of confidentiality of personal health information, including

(i) what constitutes a breach,

(ii) reporting requirements,

(iii) procedures that must be followed on the occurrence of a breach, and

(iv) measures to mitigate a breach; prescribing exceptions to the notice requirement in section 87, and prescribing persons or organizations to which notice must be given under that section; prescribing health information custodians as custodians to which section 89 applies and respecting privacy impact assessments referred to in that section, including

(i) what constitutes a proposed new or proposed change to an information system or communication technology, and

(ii) the required content of privacy impact assessments; requiring specified health information custodians to prepare and provide to the Information and Privacy Commissioner privacy impact assessments in respect of specified administrative practices relating to the collection, use or disclosure of personal health information and respecting the content of such privacy impact assessments; respecting the setting of fees and disbursements for access to a record, including whether and under what circumstances a health information custodian may require the payment of some portion or all of the fees or disbursements before processing an access request, and respecting exceptions to subsection 95(2);

(z.23) respecting access to a record for the purposes of subparagraph 99(1)(b)(ii) and paragraph 99(2)(c);

(z.24) respecting the preparation of an estimate of fees and disbursements referred to in paragraph 104(2)(a);

(z.25) respecting and setting time limits for the purposes of subsection 104(3) and paragraph 104(4)(d);

(z.26) prescribing circumstances, for the purpose of paragraph 106(1)(c), under which a health information custodian may extend the time limit for responding to an access request;

(z.27) prescribing circumstances, for the purpose of paragraph 123(1)(c), under which a health information custodian may extend the time limit for complying with requirements in respect of a correction request;

(z.28) respecting exceptions to subsections 127(1), (2), (3) and (4);

(z.29) respecting exceptions to subsections 128(1) and (5);

(z.30) requiring the Information and Privacy Commissioner to provide specified information, including information on review procedures set by the IPC, to a person or organization to which the IPC gives a copy of a request for review under subsection 134(3) or 142(3), or a notice of review under subsection 137(2);

(z.31) respecting exceptions to the requirements of section 153, including exceptions to the 14 day time limit referred to in subsection 153(2);

(z.32) respecting exceptions to the time limit referred to in subsections 156(1) and (2);

(z.33) respecting when a health information custodian or an individual has received or is deemed to have received something for the purposes of determining, under sections 101 to 107, 120 to 124, 129, 142, 153 and 156 to 161,

(i) the day on which a time limit or time period begins, or

(ii) the day on which a suspension of a time limit begins;

(z.34) prescribing powers, duties and functions that may not be delegated by the Information and Privacy Commissioner under subsection 172(1);

(z.35) respecting agreements referred to in section 176;

(z.36) respecting fees or disbursements to be charged for services under this Act, other than those specified in this Act, and providing for circumstances under which fees payable under this Act or the regulations may be waived in whole or in part;

(z.37) prescribing any other matter or thing that by this Act may or is to be prescribed; and

(z.38) respecting any other matter the Commissioner considers necessary or advisable for carrying out the purposes and provisions of this Act.

Review of Act by Minister

The Minister shall

(a) review this Act no later than 10 years after this Act comes into force and thereafter no later than 10 years after the completion of each previous review; and

(b) cause a report of each review to be laid before the Legislative Assembly as soon as is reasonably practicable.

TRANSITIONAL

Use or disclosure of information

196.

This Act applies to the use or disclosure of personal health information on or after the day this section comes into force, by

(a) a health information custodian, even if the custodian collected the information before that day; or

(b) a person other than a health information custodian and to whom a custodian disclosed the information, even if the person collected the information before that day.

Proceeding commenced under Access to Information and Protection of Privacy Act

197.

A proceeding to which this Act applies that was commenced under the Access to Information and Protection of Privacy Act, before the date this Act comes into force, must be continued under and in conformity with this Act so far as it may be done consistently with this Act.

CONSEQUENTIAL AMENDMENTS

Access to Information and Protection of Privacy Act

Access to Information and Protection of Privacy

198.

Subsection 3(1) of the Access to Information and Protection of Privacy Act is amended by adding the following after paragraph (b):

(b.1) personal health information, as defined in subsection 1(1) of the Health Information Act, in a record to which that Act applies that is in the custody or under the control of a public body that is a public custodian as defined in subsection 1(1) of that Act;

Elections and Plebiscites Act

Act Elections and Plebiscites Act

199.

Subsection 55.1(2) of the Elections and Plebiscites Act is repealed and the following is substituted:

Electronic Transactions Act

Electronic Transactions Act

200.

Subsection 4(3) of the Electronic Transactions Act is amended by adding "the Health Information Act" after "the Access to Information and Protection of Privacy Act,".

Guardianship and Trusteeship Act

Guardianship and Trusteeship Act

201.

Section 58 of the Guardianship and Trusteeship Act is amended by adding the following after subsection (4):

Application

(4.1) This section applies notwithstanding the Health Information Act.

Jury Act

202.

Subsection 8(3) of the Jury Act is repealed and the following is substituted:

Maintenance Orders Enforcement Act

Maintenance Orders Enforcement Act

203.

Paragraph 9(1)(a) of the Maintenance Orders Enforcement Act is amended by adding ", the Health Information Act" after "the Access to Information and Protection of Privacy Act".

Mental Health Act

Mental Health Act

204.

Section 48 of the Mental Health Act is amended by adding the following after subsection (1):

Application

(1.1) Sections 48 to 50 apply notwithstanding the Health Information Act.

Public Health Act

Public Health Act

205.

(1) The Public Health Act is amended by this section.

Disclosure for research

(2) Subsection 38(1) is amended by

(a) adding "or" at the end of paragraph (d);

(b) repealing paragraph (e);

(c) striking out "; or" at the end of subparagraph (f)(ii) and substituting a period; and

(d) repealing paragraph (g).

(3) The following is added after subsection 38(1):

Disclosure to other jurisdiction

(1.1) The Chief Public Health Officer may disclose personal health information to a public health official in another jurisdiction, in accordance with an agreement with the government of that jurisdiction.

(4) Subsection 38(2) is repealed and the following is substituted:

Disclosure for research

(2) The Health Information Act applies in respect of disclosure by the Chief Public Health Officer of personal health information for a research purpose.

(5) Section 39 is repealed and the following is substituted:

Inconsistency or conflict

39.

If there is an inconsistency or conflict between a provision of the Access to Information and Protection of Privacy Act or the Health Information Act and section 22, 23, 24, 25, 26, 27, 31, 35, 36 or 40 or subsection 38(1) of this Act, this Act prevails to the extent of the inconsistency or conflict.

Vital Statistics Act

Vital Statistics Act

206.

Section 96 of the Vital Statistics Act is repealed and the following is substituted:

Inconsistency or conflict

96.

If there is an inconsistency or conflict between a provision of the Access to Information and Protection of Privacy Act or the Health Information Act and a provision of this Act, the provision of this Act prevails to the extent of the inconsistency or conflict.

Workers’ Compensation Act

Workers’ Compensation Act

207.

(1) The Workers’ Compensation Act is amended by this section.

(2) Section 161 is amended by

(a) striking out "or" at the end of paragraph (b);

(b) striking out the period at the end of paragraph (c) and substituting "; or"; and

(c) adding the following after paragraph (c):

COMMENCEMENT

Coming into force

208.

This Act or any provision of this Act comes into force on a day or days to be fixed by order of the Commissioner.